Remote Dental Lab Tech - Customer Experience Removables

Claire Manufacturing/Dandy; Barcelona; Hybrid; EUR 34,000 - 50,000; Full time

Benefits offered by this job

Healthcare

Dental insurance

Mental health support

Retirement savings options

Paid time off

Job summary

Dandy is hiring a Customer Experience Dental Lab Technician – Removables to support clinicians with patient scanning, case prep, and design modifications. You will apply deep dental lab expertise to review treatment plans in real time and ensure high quality outcomes while delivering exceptional customer service.

You’ll communicate with doctors via phone, chat or video, translate clinical feedback into production guidance, and collaborate across lab teams to refine designs.

Qualifications

• 3+ years in a dental technician role.
• 2+ years of 3Shape CAD/CAM design experience.
• Strong understanding of digital dental workflows including implant systems.

Responsibilities

• Collaborate on treatment plans with doctors in real time to refine case designs.
• Provide live clinical support via phone, chat, and video to troubleshoot workflows.
• Facilitate cross-functional communication between doctors and lab teams.

Skills

Dental Lab Technician

3Shape CAD/CAM

Digital dental workflows

English proficiency

Customer-facing

Tools

3Shape CAD/CAM

Job description

Dandy is hiring a Customer Experience Dental Lab Technician – Removables to support clinicians with patient scanning, case prep, and design modifications. You will apply deep dental lab expertise to review treatment plans in real time and ensure high quality outcomes while delivering exceptional customer service.

You’ll communicate with doctors via phone, chat or video, translate clinical feedback into production guidance, and collaborate across lab teams to refine designs.