Remote CS Enablement Architect

Vonage

Málaga

Remote

EUR 42.000 - 62.000

Vollzeit

vor 3 Stunden
Sei unter den ersten Bewerbenden

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Zusammenfassung

Vonage is seeking a Customer Success Training Specialist to design and lead onboarding and ongoing enablement for its global CS teams. You will translate complex API capabilities and product updates into practical, engaging learning experiences.

This remote role requires 2–4 years in CS training, strong facilitation, and proficiency with Salesforce and Planhat; collaboration with CS leadership and Sales Enablement to align training with revenue priorities.

Qualifikationen

  • 2–4 years of experience in Customer Success training and enablement.

Aufgaben

  • Design and lead onboarding programs for new CSMs to speed product adoption and partnership.

Kenntnisse

CS Enablement
CS Sales Process
CS Tech Stack
Instructional Design
Facilitation Skills

Tools

Salesforce
Planhat
Gainsight
Totango
HubSpot
Zendesk
ChurnZero

Jobbeschreibung

Vonage is seeking a Customer Success Training Specialist to design and lead onboarding and ongoing enablement for its global CS teams. You will translate complex API capabilities and product updates into practical, engaging learning experiences.

This remote role requires 2–4 years in CS training, strong facilitation, and proficiency with Salesforce and Planhat; collaboration with CS leadership and Sales Enablement to align training with revenue priorities.

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