Remote Client Partner: CX Delivery & Growth

dentsu; Barcelona; Presencial; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Flexible schedule

Certifications plan

Home office

Health insurance

Professional development

Descripción de la vacante

Omega CRM, a Merkle Company and part of dentsu, seeks a Client Partner to own client relationships and delivery across strategic projects. You will lead presales, align with PMs, and ensure profitability while driving satisfaction and loyalty across enterprise accounts.

We expect 6+ years in business/technology consulting, experience with cloud ecosystems (Salesforce a plus), and strong English. The role is full-time in Barcelona with flexible schedules and professional development opportunities.

Formación

• Large account management experience.
• Experience across cloud and enterprise technology ecosystems (Salesforce is a plus).
• Experience in the education sector and the public sector is a great plus.
• At least, 6 years of previous experience in business /technology consulting
• Previous experience in Project Management
• Experience in digital projects
• Experience in international projects.
• High level of English.

Responsabilidades

• Own day-to-day client relationship and delivery across projects.
• Lead negotiations, offers, and presales communication to clients.
• Coordinate with PMs to ensure project success and profitability.
• Monitor project progress, risk, budget, and deadlines.
• Identify up-sell opportunities and drive client satisfaction and loyalty.
• Lead end-of-project retrospective and document success stories.

Conocimientos

Large account management

English proficiency

Sales leadership

Herramientas

Salesforce

Descripción del empleo

Omega CRM, a Merkle Company and part of dentsu, seeks a Client Partner to own client relationships and delivery across strategic projects. You will lead presales, align with PMs, and ensure profitability while driving satisfaction and loyalty across enterprise accounts.

We expect 6+ years in business/technology consulting, experience with cloud ecosystems (Salesforce a plus), and strong English. The role is full-time in Barcelona with flexible schedules and professional development opportunities.