Remote Administration Specialist - UK & Ireland

Webfleet Solutions B.V.; Barcelona; Presencial; EUR 32.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Working from home up to 3 days a week

500 euros gross to set up your home on

Home office allowance

Change to work abroad for 40 working  

Birthday off and volunteering time off

Additional health and dental insurance

100% employer funded pension scheme

Lunch or childcare vouchers

Unlimited Access to LinkedIn Learning

Access to Gofluent platform to learn a

Employee Assistance Program

Descripción de la vacante

Webfleet is seeking an Administration Specialist in Barcelona to support our Admin team serving the United Kingdom and Ireland customer base. You will handle end-to-end administration, invoicing and post‑sales tasks in a dynamic, international environment.

You will be responsible for process documentation, improvements and coordinating with Accounts Receivable. The role offers hybrid work options with a generous home-office setup and a comprehensive benefits package.

Formación

• Good communication skills: English (additional language welcome, e.g. German).
• Experience with process documentation (eg. flow charts + process description) + process improvement.
• Strong interest in working in a B2B environment.
• Ideally, some experience in a customer-facing position.
• You are solution-oriented and accurate person with a positive attitude.
• Enjoy working in a team in an international and dynamic environment.
• Good computer and administration/organization skills.
• Understanding technical issues is an asset.

Responsabilidades

• Handle administration related to services, from customer signature to document checks and ultimately contract activation.
• Coordinate after sales activities for existing customer database, e.g. data care/hygiene, contract changes (tariff changes, terminations, etc.).
• Handling complaints from start to resolution.
• Assist the Accounts Receivable department in solving invoice or payment queries.
• Point of contact for other departments for contract-related queries.
• Invoicing: administrative, monthly tasks fulfilling customer and legal requirements.
• Return label creation for rented hardware and follow up with customers
• Process- related activities, such as: Creating process-related documentation (process flows + descriptions); Identifying and implementing potential process improvements.

Conocimientos

Communication skills

Process documentation

Process improvement

Customer-facing experience

Teamwork

English proficiency

Descripción del empleo

Webfleet is seeking an Administration Specialist in Barcelona to support our Admin team serving the United Kingdom and Ireland customer base. You will handle end-to-end administration, invoicing and post‑sales tasks in a dynamic, international environment.

You will be responsible for process documentation, improvements and coordinating with Accounts Receivable. The role offers hybrid work options with a generous home-office setup and a comprehensive benefits package.