Regional Relationship Banker II - Growth & Coaching Lead

santander; España; Presencial; EUR 40.000 - 57.000; Jornada completa

Descripción de la vacante

Santander is hiring a Region Relationship Banker 2 in Bloomfield, CT. The role focuses on responding to customer needs, offering suitable financial products, and handling teller transactions to support branch growth. You will help supervise bankers and adapt schedules to regional coverage while maintaining compliance with regulations.

The position emphasizes sales, service excellence, and collaboration across bank teams to achieve branch goals and deliver a positive customer experience.

Formación

• Education: H.S. Diploma or GED required.
• Advanced degrees (Associates and/or Bachelor's).
• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Working knowledge of all products and services.
• Travel to various Banking Centers within the region.

Responsabilidades

• Responds to customers' needs in an accurate and timely fashion.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to drive growth.
• Expected to achieve/exceed both individual and team goals in sales, service and operations.
• Maintains compliance with regulations and bank policies; participate in audits.
• Assist with supervision of banking center colleagues and onboarding of new bankers.
• Adapt scheduling to business needs and support centers within the Region.

Conocimientos

Customer service

Needs-based banking sales

Supervisory experience

Travel to banking centers

Educación

GED

Associate's or Bachelor's degree

Descripción del empleo

Santander is hiring a Region Relationship Banker 2 in Bloomfield, CT. The role focuses on responding to customer needs, offering suitable financial products, and handling teller transactions to support branch growth. You will help supervise bankers and adapt schedules to regional coverage while maintaining compliance with regulations.

The position emphasizes sales, service excellence, and collaboration across bank teams to achieve branch goals and deliver a positive customer experience.