Regional IT Solutions Analyst

Gate Gourmet; Madrid; Presencial; EUR 38.000 - 52.000; Jornada completa

Descripción de la vacante

gategroup is seeking an IT Application Analyst to support and optimize regional business applications, translating business needs into effective IT solutions. You will act as a bridge between business stakeholders and IT teams, ensuring applications meet requirements, drive efficiency, and support data-driven decisions.

The role requires analytical thinking, attention to detail, and excellent communication in English within a fast-paced, international environment.

Formación

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Certifications such as ITIL, Business Analysis (CBAP), or Project Management (PMP/Prince2) are advantageous.
• 3–5 years of experience in IT application support, business analysis, or related roles.
• Experience in managing or supporting regional or local business applications.
• Proven ability to collaborate with cross-functional teams and translate business needs into IT solutions.
• Experience with data management, reporting tools, and process documentation.
• Exposure to project environments and familiarity with change management processes.
• Fluent in English (written and verbal); additional regional languages are an asset.

Responsabilidades

• Provide operational support for regional business applications, ensuring availability, stability, and performance.
• Coordinate with IT teams and vendors to resolve incidents and implement changes in line with established standards and SLAs.
• Collaborate with business stakeholders to translate requirements into functional and technical specifications.
• Analyze workflows, identify gaps, and propose improvements to enhance efficiency and user experience.
• Gather, document, and validate business requirements.
• Develop reports, dashboards, and analytics to support data-driven decision-making.
• Prepare and execute test plans, including UAT, to validate solutions.

Conocimientos

Analytical thinking

Problem solving

Attention to detail

Communication

Team collaboration

Independent working

Educación

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field

Herramientas

Reporting tools

Data management tools

Process documentation tools

Lean/Six Sigma exposure

Descripción del empleo

gategroup is seeking an IT Application Analyst to support and optimize regional business applications, translating business needs into effective IT solutions. You will act as a bridge between business stakeholders and IT teams, ensuring applications meet requirements, drive efficiency, and support data-driven decisions.

The role requires analytical thinking, attention to detail, and excellent communication in English within a fast-paced, international environment.