Receptionist Intern — Luxury Hotel Front Desk Experience

Belmond; Deyá; On-site; EUR 3,300 - 6,700; Part time

Benefits offered by this job

Allowance provided

Meals provided

Accommodation

Job summary

La Residencia, a Belmond Hotel, Mallorca, Spain, offers a Receptionist Intern role at Belmond Hotel with hands-on training in guest service, check-in/check-out procedures, and multi-department coordination. You will use the OPERA PMS system and support in administrative tasks while learning luxury hospitality standards.

Candidates must be enrolled in a hospitality-related degree, commit to a 5–6 month internship, and be fluent in English.

Qualifications

• Currently studying towards a hospitality-related degree.
• 5-6 months of internship.
• Advanced in English.
• Team player and willing to learn.
• EU citizen and student in EU member state.

Responsibilities

• Assist check-in and escort guests to rooms.
• Assist check-out and prepare correct bills.
• Handle guest complaints and resolve to satisfaction.
• Report incidents to HOD and Glitch Report.
• Communicate with reservations, concierge, housekeeping and other departments.
• Answer phone calls and make reservations for rooms, restaurants, excursions.

Skills

Team player

Willingness to learn

Customer service

English proficiency

Education

Hospitality-related degree (in progress)

Tools

OPERA PMS

Job description

La Residencia, a Belmond Hotel, Mallorca, Spain, offers a Receptionist Intern role at Belmond Hotel with hands-on training in guest service, check-in/check-out procedures, and multi-department coordination. You will use the OPERA PMS system and support in administrative tasks while learning luxury hospitality standards.

Candidates must be enrolled in a hospitality-related degree, commit to a 5–6 month internship, and be fluent in English.