F&B Office Intern - La Residencia, a Belmond Hotel (Mallorca)

Belmond; Deyá; Presencial; EUR 6700 - 11.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Allowance provided

Meals provided

Accommodation

Descripción de la vacante

La Residencia, a Belmond Hotel in Mallorca, is seeking a Food & Beverage Intern to join a team delivering exceptional gastronomic moments. You will learn through hands-on experiences in F&B services, reservations, and guest interactions.

Requirements include a 5-6 month internship, fluent Spanish and advanced English, and being a current student who is an EU citizen. The program offers meals, accommodation, and a supportive environment to grow in luxury hospitality.

Formación

• 5-6 months of internship.
• Fluent in Spanish and advanced in English.
• Must be a current student and an EU citizen.

Responsabilidades

• Handle emails and phone calls professionally, ensuring high-quality service standards.
• Maintain knowledge of the hotel's F&B services, restaurant spaces, and event specifications.
• Assist with group bookings, wedding correspondence, and management of customer and reservation databases.
• Support the hostess team with room organization, seating management, and handling special guest requests.

Conocimientos

Spanish fluency

Advanced English

Educación

Current student

Descripción del empleo

As a Food & Beverage Intern at la Residencia, a Belmond Hotel, you will be part of a team that delivers unforgettable gastronomic moments that matter, leaving a lasting impression that will be remembered long after the guest has left. Your unparalleled commitment to quality service, and brilliant knowledge of food and beverage is essential to captivating, inspiring, and entertaining guests.

What will you learn?

• Handle emails and phone calls professionally, ensuring compliance with high-quality service standards.
• Maintain comprehensive knowledge of the hotel's F&B services, restaurant spaces, and event specifications.
• Assist with group bookings, wedding correspondence, and the management of customer and reservation databases.
• Support the hostess team with room organization, seating management, and handling special guest requests (dietary needs, table preferences).
• Perform daily administrative tasks for the department, including updating reservation systems, generating occupancy reports, and editing or printing menus.
• Take and communicate phone orders and reservations efficiently, ensuring high accuracy and smooth service execution.

At Belmond, we believe in nurturing your career while ensuring that every guest encounters an exceptional stay. By joining our internship program, you will have the opportunity to redefine luxury travel and gain valuable practical experience in your desired field. We are looking for dynamic individuals who are enthusiastic about crafting incomparable travel experiences.

What You Bring:

• 5-6 months of internship.
• Fluent in Spanish and advanced in English.
• In order to be eligible, you must be a current student and a citizen of one of the member states of the European Union.

What We Offer:

At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Allowance is provided.
• Meals are provided.
• Accommodation.

About Us

La Residencia, a Belmond Hotel, is a culture-filled oasis in Mallorca's charming artist enclave of Deià, perched between the UNESCO World Heritage Tramuntana Mountains and the Mediterranean. Individual rooms and suites are arranged across several honey-coloured buildings. Art classes, donkey treks and a celebrated spa are among the tranquil pleasures on offer to our guests. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

La Residencia, a Belmond Hotel, is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.