Luxury Housekeeping Supervisor Intern – Guest Experience

Belmond

Deyá

On-site

EUR 12,000 - 18,000

Part time

3 days ago

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Benefits offered by this job

Allowance provided

Meals provided

Accommodation

Job summary

La Residencia, a Belmond Hotel, in Mallorca, seeks a Housekeeping Supervisor Intern who will help uphold luxury room standards and guest satisfaction. You will inspect rooms, assist the Executive Housekeeper, and coordinate with Front Desk, Maintenance, and Room Service to fulfill guest requests.

The program offers exposure to high-end service, training in housekeeping operations, and a pathway to a careers in luxury hospitality.

Qualifications

Communication skills.
Team working and interpersonal skills.
Ability to learn quickly.
Adaptability.
Customer service skills.
Emotional intelligence.
Attention to detail.
Working under pressure.
Organizational skills.
EU citizenship requirement.

Responsibilities

To monitor and enforce the company's quality standards regarding cleanliness, room presentation, decoration, maintenance, public areas, and guest satisfaction.
To assist the Executive Housekeeper in organizing and operating the housekeeping department in line with established standards and procedures.
To coordinate daily with other departments, such as Front Desk, Maintenance, and Room Service, to meet guest needs and fulfill requests.
To conduct daily inspections of guest rooms, public areas, and back-of-house spaces to maintain high-quality standards.
To report all technical or organizational problems to the manager.
To support the management team with staff supervision, training, development, and administrative tasks such as scheduling and inventory.