Housekeeping Supervisor Intern - La Residencia, a Belmond Hotel (Mallorca)

Belmond; Deyá; On-site; EUR 12,000 - 18,000; Part time

Benefits offered by this job

Allowance provided

Meals provided

Accommodation

Job summary

La Residencia, a Belmond Hotel, in Mallorca, seeks a Housekeeping Supervisor Intern who will help uphold luxury room standards and guest satisfaction. You will inspect rooms, assist the Executive Housekeeper, and coordinate with Front Desk, Maintenance, and Room Service to fulfill guest requests.

The program offers exposure to high-end service, training in housekeeping operations, and a pathway to a careers in luxury hospitality.

Qualifications

• Communication skills.
• Team working and interpersonal skills.
• Ability to learn quickly.
• Adaptability.
• Customer service skills.
• Emotional intelligence.
• Attention to detail.
• Working under pressure.
• Organizational skills.
• EU citizenship requirement.

Responsibilities

• To monitor and enforce the company's quality standards regarding cleanliness, room presentation, decoration, maintenance, public areas, and guest satisfaction.
• To assist the Executive Housekeeper in organizing and operating the housekeeping department in line with established standards and procedures.
• To coordinate daily with other departments, such as Front Desk, Maintenance, and Room Service, to meet guest needs and fulfill requests.
• To conduct daily inspections of guest rooms, public areas, and back-of-house spaces to maintain high-quality standards.
• To report all technical or organizational problems to the manager.
• To support the management team with staff supervision, training, development, and administrative tasks such as scheduling and inventory.

Skills

Communication

Teamwork

Learning agility

Adaptability

Customer service

Emotional intelligence

Attention to detail

Pressure handling

Organizational skills

Job description

As a Housekeeping Supervisor Intern at La Residencia, a Belmond Hotel, you are part of a team that brings impeccable room care to life through preparation and guest satisfaction. In this role, you will inspect the rooms with meticulous detail, to ensure a luxurious and welcoming guest experience.

What will you learn?

• To monitor and enforce the company's quality standards regarding cleanliness, room presentation, decoration, maintenance, public areas, and guest satisfaction.
• To assist the Executive Housekeeper in organizing and operating the housekeeping department in line with established standards and procedures.
• To coordinate daily with other departments, such as Front Desk, Maintenance, and Room Service, to meet guest needs and fulfill requests.
• To conduct daily inspections of guest rooms, public areas, and back-of-house spaces to maintain high-quality standards.
• To report all technical or organizational problems to the manager.
• To support the management team with staff supervision, training, development, and administrative tasks such as scheduling and inventory.

At Belmond, we believe in nurturing your career while ensuring that every guest encounters an exceptional stay. By joining our internship program, you will have the opportunity to redefine luxury travel and gain valuable practical experience in your desired field. We are looking for dynamic individuals who are enthusiastic about crafting incomparable travel experiences.

What You Bring:

• Communication skills.
• Team working and interpersonal skills.
• Ability to learn quickly.
• Adaptability.
• Customer service skills.
• Emotional intelligence.
• Attention to detail.
• Working under pressure.
• Organizational skills.
• In order to be eligible, you must be a current student and a citizen of one of the member states of the European Union.

What We Offer:

At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Allowance is provided.
• Meals are provided.
• Accommodation.

About Us

La Residencia, a Belmond Hotel, is a culture-filled oasis in Mallorca's charming artist enclave of Deià, perched between the UNESCO World Heritage Tramuntana Mountains and the Mediterranean. Individual rooms and suites are arranged across several honey-coloured buildings. Art classes, donkey treks and a celebrated spa are among the tranquil pleasures on offer to our guests. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

La Residencia, a Belmond Hotel, is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.