Protésico Dental (Inglés) - Trainer & Technical Support Internacional (CAD/CAM)

LCI Humans; Barcelona; Presencial; EUR 42.000 - 66.000; Jornada completa

Descripción de la vacante

LCI Humans in Barcelona seeks a Dental Technician with fluent English to join the international trainer and technical support team. You will manage design libraries and digital workflow, providing remote and on-site support to distributors and clients worldwide.

You will design and deliver technical training, develop materials, and represent the company at conferences and events while ensuring a high level of customer service.

Formación

• Education in dental technician, dental lab management or dentistry degree.
• Fluent level of English for daily international use.
• Mastery of CAD-CAM and knowledge of Exocad/3Shape libraries.
• Proven background in technical support and training delivery.
• Strong commercial sense, communication skills and customer service orientation.

Responsabilidades

• Technical Support: resolve incidents (remote/on-site) for distributors and clients using libraries and CAD/CAM products.
• Training & Education: design and run technical training programs for distributors and sales team.
• Content Creation: develop technical support materials for Training and Marketing.
• International Representation: engage in talks, conferences, and industry events for the global network.

Conocimientos

English fluent

Educación

Dental Technician / Dental Laboratory Manager / Degree in Dentistry

Herramientas

Exocad

3Shape

CAD/CAM

Descripción del empleo

Dental Technician + English | International Trainer & Technical Support (CAD/CAM)

Are you a dental technician and do you speak English? If you meet these two requirements, we are looking to add your profile to the technical team. You will be the key figure in technical training and incident resolution for the international network of distributors and clients, focusing on the management of design libraries and digital workflow.

MAIN FUNCTIONS

• Technical Support: Incident resolution (remote and on-site) for distributors and clients regarding the use of products and libraries in their daily practice.
• Training & Education: Design, development, and execution of technical training programs (initial and continuous) aimed at distributors and the international sales team.
• Content Creation: Development of technical support materials for the Training and Marketing departments.
• International Representation: Technical support and active participation in international talks, conferences, trade shows, and industry events.

REQUIRED PROFILE

• Education: Dental Technician, Dental Laboratory Manager, or Degree in Dentistry. (Mandatory requirement)
• Languages: High and fluent level of English for daily use in an international environment. (Mandatory requirement)
• Hard Skills: Mastery of CAD-CAM and knowledge of design libraries (Exocad and 3Shape).
• Experience: Proven background in technical support, ideally also in the execution of technical training programs.
• Soft Skills: Strong commercial profile, excellent communication skills, and high customer service orientation.

WORKING CONDITIONS & MODEL

• Location: On-site work. Barcelona (Maresme area).
• Travel: Availability to travel.

--------------------------------------------------------------------------