Bid & Proposal Specialist

Wolters Kluwer; Madrid; On-site; EUR 55,000 - 75,000; Full time

Job summary

Wolters Kluwer Health is seeking a Proposal Specialist to join the proposal and tender team supporting Health Research and Health International. You will lead the development of high-quality, structured responses to RFPs and tenders, interpret customer requirements, coordinate contributors, and manage timelines through submission.

This role emphasizes compliant, accurate, customer-focused content aligned with standard Wolters Kluwer Health solutions, and involves improving proposal processes,

Qualifications

• 3+ years in proposal writing, tender management, or RFP responses.
• Strong written and verbal English communication.
• Excellent editing and proofreading skills.
• Ability to translate complex requirements into clear, persuasive responses.
• Experience with cross-functional stakeholders.

Responsibilities

• Proposal Writing and RFP Support.
• Coordinate inputs, timelines, reviews, approvals, and submissions across stakeholders.
• Write, edit, proofread, and format proposal responses to ensure accuracy and alignment with requirements.
• Maintain and improve the proposal content library and reusable content.
• Track proposal activity, deadlines, risks, and outcomes for visibility.

Skills

Proposal writing

RFP response

Bid management

Content management

Cross-functional collaboration

Editing

Project management

MS Office

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office

CRM tools

Job description

The Proposal Specialist will be a member of the proposal and tender team supporting the Health Research business, while also supporting proposal activities within Health International. The role will lead the development of high-quality, structured responses to RFPs, tenders, and other formal RFx opportunities. This position will interpret customer requirements, coordinate cross-functional contributors, write and edit response content, and manage proposal timelines through submission. The Proposal Specialist will help ensure that responses are compliant, accurate, customer-focused, and aligned with Wolters Kluwer Health solutions and standards. The role will also contribute to the ongoing improvement of proposal processes, templates, content reuse, and reporting across the Health organization.

Responsibilities:

• Proposal Writing and RFP Support.
• Work with Health Research sales and subject matter experts to develop clear, accurate, and compelling proposals for RFPs, tenders, and other formal RFx opportunities.
• Support Health Research as the primary business area and provide proposal support to Health International across applicable countries and markets.
• Coordinate proposal inputs, timelines, review cycles, approvals, and submissions across Sales, Product, Legal, Compliance, Finance, Marketing, and other stakeholders.
• Write, edit, proofread, and format proposal responses to ensure accuracy, consistency, and alignment with customer requirements and internal standards.
• Analyze solicitation requirements and develop compliant response plans, content outlines, bid calendars, and responsibility matrices.
• Maintain and improve the proposal content library, including standard responses, case studies, credentials, product information, and reusable content.
• Track proposal activity, deadlines, risks, and outcomes and provide visibility into workload, turnaround times, and quality measures.
• Partner with Sales and business leaders to understand customer needs and translate them into differentiated, customer-focused responses.
• Support continuous improvement of RFP and tender processes, templates, tools, and content governance across the Health organization.
• Provide practical guidance and knowledge sharing to proposal contributors and help promote consistent proposal best practices across regions.

Job Qualifications:

Education:

Bachelor's Degree Or Equivalent Experience Required.

Experience:

• At least 3 years of proposal writing, tender management, RFP response, bid management, or related commercial writing experience.
• Strong written and verbal communication skills in English. Additional European language skills are an advantage.
• Exceptional editing, proofreading, and document-quality skills.
• Demonstrated ability to interpret complex requirements and translate them into clear, persuasive responses.
• Strong attention to detail and commitment to delivering accurate, compliant work within tight deadlines.
• Strong organizational, project management, and analytical skills.
• Experience working with cross-functional stakeholders, including Sales, Product, Legal, Compliance, Finance, Marketing, and subject matter experts.
• Proficiency with Microsoft Office, including Word, PowerPoint, Excel, and Outlook.
• Experience with proposal management, content management, or CRM tools is a plus.
• Knowledge of the healthcare, health research, clinical, scientific, or information services environment is a plus.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you - not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.