Property Manager - Residential Portfolio

Placements24; O Mente; Hybrid; EUR 23,000 - 38,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Paid time off

Hybrid work arrangement

Professional development

Job summary

Placements24 is seeking a proactive Property Manager to oversee a portfolio of residential properties in Queenstown, Eastern Cape. You will handle rent collection, tenant relations, maintenance coordination, and lease administration, ensuring high standards of service and compliance.

The ideal candidate has 3–5 years in residential property management, strong communication, and familiarity with the Queenstown market.

Qualifications

• Minimum 3–5 years in residential property management.
• Experience in tenant relations, leasing, and maintenance coordination.
• Strong understanding of Queenstown residential market and applicable regulations.

Responsibilities

• Oversee daily operations of a portfolio of residential properties in Queenstown.
• Manage tenant relations, inquiries, and disputes effectively.
• Coordinate property maintenance, repairs, and renovations; ensure timely completion.

Skills

Tenant relations

Lease administration

Maintenance coordination

Communication

Time management

Organizational skills

Driver's license

Education

Certificate or Diploma in Property Management

High school diploma

Tools

Property management software

MS Office Suite

Job description

About the Role

Our client, a reputable property management company, is seeking a dedicated and proactive Property Manager to oversee a portfolio of residential properties in Queenstown, Eastern Cape. This role is essential for ensuring the efficient operation, maintenance, and tenant satisfaction across all managed units. The successful candidate will be responsible for day-to-day management, including rent collection, tenant relations, maintenance coordination, and lease administration. A strong understanding of the Queenstown residential property market, excellent communication skills, and a commitment to providing exceptional service are paramount. This position offers a fantastic opportunity to manage a diverse portfolio within a stable market and contribute to the success of our client's operations in the Eastern Cape.

Key Responsibilities

• Oversee the daily operations of a portfolio of residential properties in Queenstown.
• Manage tenant relations, addressing inquiries, concerns, and resolving disputes effectively.
• Coordinate and oversee property maintenance, repairs, and renovations, ensuring timely and cost-effective completion.
• Manage the leasing process, including property viewings, tenant screening, lease preparation, and move-ins/move-outs.
• Ensure timely rent collection and enforce lease terms and conditions.
• Conduct regular property inspections to ensure properties are well-maintained and compliant with safety standards.
• Prepare monthly financial reports, including rent rolls, expense statements, and budget variance analysis.
• Liaise with vendors, contractors, and service providers to ensure quality and cost-effectiveness.
• Maintain accurate property records and tenant information.
• Ensure compliance with all relevant landlord-tenant laws and regulations in the Eastern Cape.

Requirements

• High school diploma or equivalent; a certificate or diploma in Property Management or a related field is advantageous.
• Minimum of 3-5 years of experience in residential property management.
• Demonstrated experience in tenant relations, leasing, and maintenance coordination.
• Good understanding of the Queenstown residential property market and relevant legislation.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in property management software and MS Office Suite.
• Strong organizational and time-management skills with the ability to multitask.
• Ability to handle difficult situations calmly and professionally.
• A valid driver's license and reliable transportation for property visits are essential.
• Commitment to providing excellent customer service.

Benefits

• Annual salary package up to R , commensurate with experience.
• Performance-based incentives.
• Contributions to medical aid and a provident fund.
• Paid time off and public holidays.
• Opportunities for professional development and training in property management.
• Manage a diverse residential portfolio in Queenstown.
• Supportive team environment within the Eastern Cape operations.
• Hybrid work arrangement, combining office and remote work flexibility.