Program Assistant, Mim

Jobtome; Madrid; On-site; EUR 28,000 - 34,000; Full time

Job summary

IE University’s Business School is seeking a proactive Program Assistant in Madrid to support program administration, liaise with students and professors, and coordinate logistics for events and travel.

The role requires a Bachelor’s degree, fluency in English and Spanish, and strong organizational skills to thrive in a busy, multicultural environment. EU work permit is required.

Qualifications

• Bachelor’s Degree required.
• Fluent in English and Spanish with strong written and spoken communication.
• Strong organizational skills and a can-do attitude.
• Proficiency in Microsoft Office (Word, Excel, Powerpoint).
• EU work permit required.

Responsibilities

• Serve as the first point of contact with students and professors.
• Support program management with administrative tasks.
• Manage a high volume of emails and respond to queries.
• Prepare and update databases and reports.
• Coordinate logistics for program deliveries and travel.

Skills

Bilingual English and Spanish

Excellent communication skills

Organizational skills

Team player

Proactive attitude

Education

Bachelor’s Degree

Tools

Word

Excel

Powerpoint

Job description

Overview:Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for an Program Assistant to join its team!Why IE University?Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future. Our mission We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world. Our PurposeTo foster positive change. Values 1. Cultivate the humanistic approach. 2. Empower your entrepreneurial spirit 3. Cherish the diversity of people, mind, and experience 4. Drive innovation with a proactive mindsetWe are looking for a person to join a full-time position in Madrid - Velázquez 130

Responsibilities:

Your role as a Program Assistant will involve: The Program Assistant is the first point of contact with students and professors on a day-to‑day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program. The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail‑oriented, enjoy interacting with students, and be a team player. The most relevant tasks managed by the Program Assistant include but are not limited to:

• Act as point of contact with internal and external stakeholders involved in the programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
• Attend and support students and professors on a daily basis.
• Manage a high volume of e‑mail and timely respond to student queries.
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Bachelor’s Degree.
• Fluency in both English and Spanish, and good communication skills (verbal and written).
• A track‑record of customer interface, excellent organization skills, and a “can-do attitude”.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Curious, open to learn and with team‑working skills.
• Strong desire to work in a multicultural environment.
• Candidates must possess a valid EU work permit.

Unleash your full potential and make an impact. The next move is yours! If you want to be part of this educational revolution,

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.