Product Operations Engineer - Hybrid & 8D Problem Solver

Schneider Electric; Sevilla; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Hybrid work plan

Flexible vacation days

Wellbeing platform access

Job summary

Schneider Electric in Sevilla, Spain seeks a Product Operation Support Engineer to lead customer product field failure investigations and perform component-level root-cause analysis using the 8D methodology. You will cooperate with global hardware design teams, L3 support, and quality groups to identify root causes and implement corrective actions.

You will also support production and repair activities, address obsolescence with R&D, and help ensure hardware reliability across distribution

Qualifications

• Bachelor’s degree or above in Electrical/Electronics Engineering (analogue and digital).
• Good knowledge and experience of the complete hardware development lifecycle, including identification of design weaknesses, design for manufacture and test and understanding of manufacturing processes.
• Minimum of two years of product hardware development experience, preferably in design, development and industrialization of protective relays, RTU or modular products involving RTU, protection, control, measurements, communication protocols, EMC design and test.
• 8D problem solving process.
• Failure Mode and Effect Analysis.
• Team player with experience of working in a multi-site development environment.
• Protection & Control products and applications knowledge (focus on distribution automation ranges)
• Able to produce high quality documentation for both internal and external distribution.

Responsibilities

• The primary role of a POST Engineer is to investigate customer product field failures and perform root cause analysis to component level. All product investigations will follow the 8D problem solving methodology by providing TEX (technical expertise assessment) report in 8D format.
• Where a pattern in failure mode or a potential hardware design weakness is identified, the POST engineer is expected to identify potential root causes and present possible solutions. This will involve working alongside the global hardware design teams, L3 technical support and quality teams to confirm root cause and implement corrective and preventive actions.
• The role will also involve providing technical support to production and repair activities when hardware failure trends are identified. This will primarily involve board level root cause failure analysis and support in implementing corrective actions.
• The POST engineer will also be expected to support the global R&D teams with tasks such as addressing component obsolescence by identifying alternative components and implementing a test plan to confirm that any alternative component is suitable for use within a given design.
• The POST engineer is expected to build knowledge and understanding of distribution automation products manufactured by Schneider Electric, in terms of hardware design, product features and operation, test tools and test philosophies.

Skills

Electrical Eng

Hardware development

8D problem solving

FMEA

Protection & Control

Root cause analysis

Team collaboration

Education

Bachelor’s degree in Electrical/Electronics Engineering

Job description

Schneider Electric in Sevilla, Spain seeks a Product Operation Support Engineer to lead customer product field failure investigations and perform component-level root-cause analysis using the 8D methodology. You will cooperate with global hardware design teams, L3 support, and quality groups to identify root causes and implement corrective actions.

You will also support production and repair activities, address obsolescence with R&D, and help ensure hardware reliability across distribution