Principal PM - AI-Powered Customer Engagement Platform

Nextlane Holding GmbH; Madrid; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Remote Work up to 3 days a week

Flexible work hours

23 vacation days

Private Medical Insurance

Referral Bonus

Continuous Learning opportunities

Job summary

Nextlane Holding GmbH in Madrid is looking for a seasoned Product Manager to lead the evolution of customer interaction products. You will own the product strategy and work closely with various teams to deliver scalable solutions that drive measurable business outcomes.

The ideal candidate will have over 8 years of experience in B2B SaaS environments and a strong understanding of customer engagement technologies. Join us to innovate and shape the future of the automotive industry.

Qualifications

• 8+ years of Product Management experience in B2B SaaS environments.
• Experience building customer interaction platforms and communication products.
• Fluent in English; additional European languages are a plus.

Responsibilities

• Own and evolve customer interaction products including AI Receptionist.
• Define and execute product strategy for customer communication experiences.
• Drive adoption of AI-powered experiences and lead product discovery.

Skills

Product Management experience

Customer interaction platforms

AI-driven products

Strong communication skills

Understanding of conversational AI

Education

8+ years in B2B SaaS

Tools

APIs

SaaS platforms

Conversational interfaces

Job description

Nextlane Holding GmbH in Madrid is looking for a seasoned Product Manager to lead the evolution of customer interaction products. You will own the product strategy and work closely with various teams to deliver scalable solutions that drive measurable business outcomes.

The ideal candidate will have over 8 years of experience in B2B SaaS environments and a strong understanding of customer engagement technologies. Join us to innovate and shape the future of the automotive industry.