Portuguese-Speaking Cloud TAM Specialist

Hub; Madrid; On-site; EUR 90,000 - 130,000; Full time

Job summary

A Technical Account Manager (TAM) fluent in Portuguese is sought by AWS Enterprise Support to mentor and guide strategic accounts in energy and utilities through their cloud journey. You will partner with customers to understand needs, review incidents, and help optimize AWS services across compute, storage, databases, analytics, and serverless.

Based in Madrid or nearby, you will work with cross-functional teams to drive adoption, deliver workshops, and ensure operational health while managing

Qualifications

• Professional fluency in Portuguese and English.
• Experience with operational parameters and troubleshooting in a distributed systems environment is a plus.

Responsibilities

• Develop trusting relationships with customers and understand their business needs and drivers.
• Review service disruptions, provide metrics, and assist with planning and pre-launch activities.
• Utilize technical skills to resolve complex support issues and drive feature adoption.
• Collaborate with Solutions Architects, Professional Services, and Sales to enable cloud adoption.

Skills

Portuguese

English

Job description

A Technical Account Manager (TAM) fluent in Portuguese is sought by AWS Enterprise Support to mentor and guide strategic accounts in energy and utilities through their cloud journey. You will partner with customers to understand needs, review incidents, and help optimize AWS services across compute, storage, databases, analytics, and serverless.

Based in Madrid or nearby, you will work with cross-functional teams to drive adoption, deliver workshops, and ensure operational health while managing