Strategic Cloud TAM — Energy & Enterprise Support

Amazon; Madrid; Presencial; EUR 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare

Employee Assistance Programs

Global Mobility opportunities

Descripción de la vacante

Amazon AWS seeks a Technical Account Manager (TAM) for Enterprise Support in the Strategic Industries, Energy vertical. You will build trusted relationships with global customers, resolve complex technical issues, and guide cloud adoption across compute, storage, databases, and more.

Fluency in Portuguese and English is required; collaboration with Solutions Architects and Sales is essential to drive value, cost efficiencies, and successful outcomes for strategic accounts.

Formación

• Experience with operational parameters and troubleshooting across cloud technologies.
• Experience in technical engineering.
• Professional fluency in Portuguese and English.

Responsabilidades

• Develop trusting relationships with customers, understand their needs and review service disruptions.
• Utilize technical skills to solve difficult support issues.
• Collaborate with Solutions Architects, Business Developers, and Sales Account Managers.
• Advocate for customer needs to overcome adoption blockers and drive feature development.
• Improve customer capabilities with workshops and architecture reviews.

Conocimientos

Operational troubleshooting

Technical engineering

Portuguese fluency

English fluency

AWS services familiarity

Descripción del empleo

Amazon AWS seeks a Technical Account Manager (TAM) for Enterprise Support in the Strategic Industries, Energy vertical. You will build trusted relationships with global customers, resolve complex technical issues, and guide cloud adoption across compute, storage, databases, and more.

Fluency in Portuguese and English is required; collaboration with Solutions Architects and Sales is essential to drive value, cost efficiencies, and successful outcomes for strategic accounts.