Pharma Customer Success & Pricing Specialist

Farmak International; Barberà del Vallès; Presencial; EUR 28.000 - 40.000; Jornada completa

Descripción de la vacante

Farmak International is seeking a proactive, customer-oriented professional for our team based in Barberà del Vallès, Spain. You will oversee the Customer Service Area and maintain the Pricing Master File as the billing reference, while compiling client data.

This role also covers call center management, tender procedures, and collaboration with cross-functional teams. The position requires 3–5 years in Customer Service within a multinational pharmaceutical company, with fluency in Spanish and

Formación

• 3–5 years of experience in Customer Service within a multinational pharmaceutical company.
• Languages: Spanish and English.
• University degree or HT in Pharmacy or Administrative Management.

Responsabilidades

• Pricing Master File maintenance and data updates.
• Call center management, reports, and ensure no calls are missed.
• Ensure daily attendance compliance (online and on-site).
• Adhere to European guidelines; support sales team.
• Prepare Public Tender procedures and ensure timely submission.
• Maintain documentation for Public Tenders.

Conocimientos

Customer service

Process optimization

Pricing

Tender management

Call center management

Excel

Cross-functional collaboration

Educación

University degree or HT in Pharmacy/Administrative Management

Herramientas

Excel

Descripción del empleo

Farmak International is seeking a proactive, customer-oriented professional for our team based in Barberà del Vallès, Spain. You will oversee the Customer Service Area and maintain the Pricing Master File as the billing reference, while compiling client data.

This role also covers call center management, tender procedures, and collaboration with cross-functional teams. The position requires 3–5 years in Customer Service within a multinational pharmaceutical company, with fluency in Spanish and