People Activation & Enablement Specialist

Netskope; Madrid; Presencial; EUR 32.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plan (EU)

Descripción de la vacante

Netskope seeks a People Activation and Enablement (PAE) Specialist to act as a primary contact for candidates, employees, and managers, handling HR inquiries across acquisitions and internal staff lifecycles.

The role requires interpreting HR policies, maintaining data accuracy in Workday, and collaborating with Payroll to ensure timely salary payments. Experience with AI tools and HR systems is valuable.

Formación

• Bachelor’s degree preferred.
• Minimum of 2 years of relevant HR or TA Operations work experience.

Responsabilidades

• Prepares offer/employment agreements for new and internal hires
• Responds to inquiries from candidates, employees and managers regarding HR policies and programs while maintaining confidentiality
• Manages background checks, work authorization, and probationary periods
• Triages sensitive issues and escalates when needed
• Maintains employee data in Workday and related systems with real-time updates
• Provides information to payroll teams to avoid salary payment delays
• Analyzes service delivery and data to improve efficiency
• Keeps updated on HR policies, systems, and procedures
• Uses AI tools to document and streamline PAE processes

Conocimientos

Policy interpretation

HR operations

Communication

Data analysis

Confidentiality

Collaboration

Educación

Bachelor's degree preferred

Herramientas

Workday

Greenhouse

Slack

G-Suite

Zoom

AI tools (Gemini/Claude)

Descripción del empleo

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

Your Role

The People Activation and Enablement (PAE) Specialist serves as a primary contact to Netskope candidates, employees, and managers, resolving inquiries and requests for Talent Acquisition and/or Human Resources related needs. This role ensures efficient and accurate execution of a variety of operational activities that are associated with the full lifecycle of employees and contingent staff.

The PAE Specialist understands and interprets HR policies and programs to provide exceptional service on a variety of tasks. They also serve a critical role in handling employee and candidate data, ensuring accuracy and efficiency in support of the employee experience.

What You’ll Do

• Prepares offer/employment agreements for new and internal hires
• Responds to, and efficiently resolves inquiries and requests from candidates, employees and managers relating to HR policies and programs, while maintaining strict confidentiality as needed
• Initiates and monitors successful completion of the background screen verification (BGV), work authorization and probationary periods
• Understands and triages sensitive issues requiring additional escalation; Proactively engages other partners to inform decisions.
• Handles employee and position data in Workday including data entry, integrity, auditing, and reporting; keeps all relevant HR systems updated real-time as required for role and adhering to established service-level agreements
• Provide timely information to internal and external Payroll teams to ensure zero delays in salary payments attributable to the team
• Supports the analysis of People Activation and Enablement services and transactional data to identify ways to improve effectiveness and optimize for efficiency, while partnering with key stakeholders
• Keeps informed and updated on relevant GPE policies, systems, and procedures
• Utilizes AI tools (such as Google Gemini and/or Claude) to document, streamline, and improve the efficiency of PAE processes

Knowledge and Skills:

• Strong planning, execution, coordination, and organizational skills; proficient at independently prioritizing and multi-tasking to achieve results
• Demonstrated ability to understand, interpret, and explain HR policies, programs, and processes
• Experienced Workday/Greenhouse user, and other systems including slack, G-Suite of applications, Zoom and AI tools such as Google Gemini or Claude
• Customer oriented service experience with track record of collegiality
• Ability to access and utilize data across multiple tools and systems in a timely manner
• Excellent oral and written communications skills requiring diplomacy, discretion, and good judgement
• Ability to maintain confidentiality when dealing with employee requests and issues

Highly collaborative and interpersonally effective; able to interact with individuals from varied backgrounds, communication styles, and positions internally and externally

Makes sound and timely decisions based on span of responsibility

Demonstrating, or capable of becoming, a subject matter expert in one or more HR system and/or tool used by Netskope

Ability to train and mentor others to use HR systems or tools

Detail orientation and dedication to accuracy

Education/Qualifications:

Bachelor’s degree preferred

Minimum of 2 years of relevant HR or TA Operations work experience

Compensation:

At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below, and applies to candidates based in European Union (EU) member states, in local currency. This range is provided in accordance with EU pay transparency requirements.

The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, location, and market conditions.

For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement.

In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non-sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed upon request.

Salary Range: €32.000 — €59.500 EUR

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.