Order Entry Executive

Puig; Barcelona; On-site; EUR 26,000 - 42,000; Full time

Job summary

Puig in Barcelona is seeking an Order Entry Executive to ensure accurate and timely processing of customer orders across Iberia and global customers. You will support order management, invoicing, export documentation and master data quality, collaborating with Customer Service, Supply Chain, Logistics and Commercial teams.

The role requires a business degree, experience in Order Management or Sales Administration, knowledge of SAP, and a strong eye for detail and data accuracy in a fast-paced

Qualifications

• Degree in Business Administration or similar field required.
• Previous experience in Order Management, Customer Service, Order Entry or Sales Administration.
• Knowledge of Order-to-Cash processes and ERP systems such as SAP.
• Strong attention to detail and a focus on data accuracy.
• Problem solving and analytical skills; ability to manage multiple priorities.

Responsibilities

• Process and validate customer orders through available order-entry channels.
• Review logs and resolve issues preventing sales orders creation.
• Maintain EDI points and support automated order flows.
• Perform manual order entry and upload files; manage contingencies.
• Handle order exceptions and portfolio modifications.
• Process internal orders, samples and marketing orders.
• Prepare export documentation and update invoices with accuracy.
• Send invoices by PDF, email or manual processes.
• Identify master-data issues and maintain a clean order portfolio.
• Support Front Office and Subsidiary Interface Managers; drive continuous improvement in Order-to-Cash.

Skills

Order Management

Customer Service

Order Entry

Sales Administration

Order-to-Cash processes

Data accuracy

Problem-solving

Multitasking

Communication

Stakeholder management

Education

Business Administration degree

Tools

SAP

Job description

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

Job description:

Who we are

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

The Opportunity

As an Order Entry Executive, you will be responsible for ensuring the accurate and timely processing and validation of customer orders, contributing to the established service levels for Iberia, subsidiaries, global customers and distributors. You will support order management, invoicing, export documentation and master data quality, working closely with Customer Service, Supply Chain, Logistics and Commercial teams.

What you’ll get to do

Order Management

• Process and validate customer orders through the available order‑entry channels.
• Review automatic order‑creation logs (SFA) and resolve issues that prevent the creation of sales orders.
• Maintain EDI operational points and support automated order flows.
• Perform manual order entry.
• Upload L&P / regular Excel files (WWFP) and manage contingencies.
• Handle order exceptions, contingency updates and portfolio modifications.
• Process internal orders, including samples and marketing orders.

Export Documentation & Invoicing

• Prepare and edit export documentation in coordination with Logistics.
• Update invoices to ensure that export documentation is accurate.
• Send invoices to customers by PDF, email or manual processes.

Master Data & Business Support

• Identify master‑data issues in the system when required.
• Cancel, replace or add references to maintain a clean order portfolio.
• Review customer and material master data.
• Support Front Office and Subsidiary Interface Managers when needed.
• Contribute to continuous‑improvement initiatives within the Order‑to‑Cash process.

We’d love to meet you if you have

• Education:Degree in Business Administration or similar
• Previous experience in Order Management, Customer Service, Order Entry or Sales Administration.
• Knowledge of Order-to-Cash processes.
• Experience working with ERP systems such as SAP.
• Strong attention to detail and a focus on data accuracy.
• Problem‑solving and analytical skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Good communication and stakeholder‑management skills.
• Fluent English; additional languages are an advantage.

We welcome Creators Of All Kinds.