Operations PMO

Zurich Insurance; Barcelona; On-site; EUR 48,000 - 70,000; Full time

Job summary

Zurich Insurance Group in Barcelona seeks an experienced Operations PMO to support procurement, HR, finance and IT processes. You will coordinate contracts, vendors, staff administration and financial postings to ensure audit-ready operations.

You will work with internal stakeholders and external partners, ensuring documents are compliant, timely and well-documented. English fluency is required, with additional languages a plus.

Qualifications

• Around 5 years of professional experience in an operations, administration, procurement, HR or finance support role.
• Familiarity with finance and procurement tools (e.g. SAP, Coupa, expense tools), Power Apps or similar is a plus.
• Fluent in English; additional languages are a plus.

Responsibilities

• Prepare draft Statements of Agreement (SA) for external suppliers and intercompany services.
• Create and raise external Work Orders (WO) aligned with approved SAS and budgets.
• Coordinate end-to-end signing process for SAs and WOs with approvers.
• File, store and share signed SAs and WOs in repositories for easy retrieval.
• Coordinate and complete required assessments (GAN, AI, Security) for new suppliers, tools or services.
• Monitor internal employee expense reports and send monthly reminders for timely submissions.
• Monitor completion of mandatory training and maintain employee data (joiners, leavers, changes).
• Prepare and complete monthly payroll files in coordination with HR and payroll providers.

Skills

Operations management

Procurement tools

Vendor management

Fluent English

Tools

SAP

Coupa

Power Apps

Job description

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. For over 150 years, we have been helping our customers protect what they value most and navigate life’s risks with confidence. Headquartered in Zurich, Switzerland, we focus on general insurance and life insurance, complemented by a strong global presence and a clear commitment to sustainability and innovation. Our purpose is to create a brighter future together – for our customers, our people and the communities we serve.

About The Role

As Operations PMO you will help ensure the smooth, compliant and efficient running of our organization by supporting key processes across Procurement, HR, Finance, Operations and IT. You will be a central coordination point for contracts and vendors, internal staff administration, financial postings and controls, and IT-related requests, working closely with internal stakeholders and external partners to keep activities on track, well-documented and audit-ready.

WhatYou’llDo

Procurement & Contract Management

• Prepare draft Statements of Agreement (SA) for external suppliers and intercompany services
• Create and/or raise external Work Orders (WO) and ensure they are aligned with approved Sas and budgets
• Coordinate the end-to-end signing process for Sas and Wos with the designated approvers
• File, store and share signed SAs and WOs in the agreed repositories, ensuring documents are easy to retrieve
• Coordinate and complete required assessments (GAN, AI, Security) for new suppliers, tools or services
• Monitor internal employee expense reports and send monthly reminders to ensure timely submissions

HR Administration & Employee Support

• Monitor completion of mandatory training for internal staff, following up on overdue items and maintain employee data (e.g. joiners, leavers, contractual changes)
• Prepare and complete monthly payroll files in coordination with HR and payroll providers
• Track holiday requests from internal staff and support the approval workflow
• Coordinate medical check ups for employees with the provider AVANTA
• Act as the main contact for Labour Risk Management with Avanta Prevention, ensuring actions and documentation are in place
• Administer key employee benefits (Saving Retirement templates, benefit platform allocations, health and life insurance updates)

Finance Operations & Vendor Management

• Coordinate vendor invoicing, payment requests and posting with the Finance Controller and RFC team
• Compile new vendor documentation and request vendor creation from the RFC team, ensuring compliance with internal requirements
• Request mirroring vendor creations from the AP team in Spain where vendors already exist in other Spanish entities
• Track PO-related invoices in Coupa and follow up on open items, intercompany invoices and vendor payment queries
• Request vendor creation in SAP, ensuring all mandatory data and documents are complete
• Share monthly Amex expenses and Savings Retirement payment amounts for correct posting

Operations & Internal Controls

• Collect and share evidence for internal controls from both Group and Spain perspectives, ensuring completeness and timely submission
• Support internal and external audit queries related to your process areas, ensuring documentation is consistent and accessible

IT Coordination

• Act as point of contact with the IT team from Servizurich for topics related licences, access and tools in your scope
• Coordinate and follow up on new Copilot requests with the owning IT team, ensuring correct setup and communication

What You’ll Bring

• Around 5 years of professional experience in an operations, administration, procurement, HR or finance support role
• Familiarity with finance and procurement tools (e.g. SAP, Coupa, expense tools), experience with Power Apps or similar is a plus
• Basic understanding of HR processes (payroll data, benefits, mandatory training…)
• Experience working with external vendors and internal stakeholders (Finance, HR, IT…)
• Fluent in English is mandatory, additional languages are a plus

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

Location(s): Barcelona