Operations Director: Elevate a Private Members Club

Sportalent; Barcelona; On-site; EUR 90,000 - 120,000; Full time

Job summary

Real Club de Golf El Prat in Catalonia, near Barcelona, seeks an Operations Director to lead the Club House and supporting departments, ensuring daily operations meet the club’s highest standards. You will drive strategic initiatives, oversee a 45‑person team and collaborate with management to elevate member experience.

The role emphasizes operational excellence, process standardisation and continuous improvement in a prestigious private sports and hospitality environment.

Qualifications

• Minimum of 5–7 years' senior operational leadership experience.
• Proven track record leading large multidisciplinary teams.
• Experience in organisations known for exceptional customer service and operational excellence.
• Experience in golf clubs or luxury hospitality is highly valued.
• Professional English with international communication; additional languages a plus.

Responsibilities

• Lead and oversee all operational departments to deliver outstanding member and guest experiences.
• Develop and implement standardised procedures, KPIs and dashboards.
• Coordinate facilities management, maintenance programmes and capital projects.
• Drive continuous improvement and operational excellence across the club.
• Manage external suppliers and cross-functional coordination with GM, Sports Director and maintenance teams.
• Build a culture of excellence, accountability and high service standards.

Skills

Leadership

People management

Operations management

Customer service orientation

Strategic planning

Communication

Job description

Real Club de Golf El Prat in Catalonia, near Barcelona, seeks an Operations Director to lead the Club House and supporting departments, ensuring daily operations meet the club’s highest standards. You will drive strategic initiatives, oversee a 45‑person team and collaborate with management to elevate member experience.

The role emphasizes operational excellence, process standardisation and continuous improvement in a prestigious private sports and hospitality environment.