Operations & Customer Service Coordinator (Spanish speaker) (REF: DSR 012)

Cross Border Talents; Palma; Sur place; EUR 18 000 - 22 000; Plein temps

Avantages offerts par ce poste

Company van supplied

Independent contractor role

Résumé du poste

Cross Border Talents in Palma de Mallorca seeks an Operations & Customer Service Coordinator (Spanish speaker) to manage on-site golf rental operations and coordinate bookings, deliveries and returns.

The role requires strong English, excellent organization, a practical hands-on approach, and the ability to work independently as a contractor with a local driving licence.

You will join a growing international golf rental business offering a company van and flexible, locally based responsibilities.

Qualifications

• Excellent spoken and written English.
• Strong organisational and time-management skills.
• Practical, hands-on approach, happy to clean, handle and transport golf equipment.
• Confident dealing with customers and coordinating multiple daily bookings.
• Good computer skills, including email and booking systems.
• Reliable, punctual and comfortable working independently.
• Full driving licence.
• Based in Palma de Mallorca or within reasonable commuting distance.
• Flexible during busy golfing and holiday periods.
• Comfortable working as a self-employed contractor, invoicing for services.

Responsabilités

• Clean, inspect and prepare complete golf club sets for each rental booking.
• Check every set contains the correct clubs, bags and accessories and is presented to a high standard.
• Coordinate and carry out equipment deliveries and collections at agreed customer locations.
• Manage reservations, scheduling, stock availability and equipment returns.
• Respond professionally to customer enquiries, calls and emails, resolving issues promptly.
• Track golf sets, identify missing or damaged equipment and maintain accurate records.
• Take ownership of the daily workflow, ensuring all orders are ready and delivered on time.
• Help improve operational efficiency and the overall customer experience.

Connaissances

Fluent English

Organizational skills

Time management

Customer coordination

Computer skills

Independent worker

Driving licence

Outils

Booking systems

Email management

Description du poste

Position: Operations & Customer Service Coordinator (Spanish speaker)
Location: Palma de Mallorca, Spain
Model: On-site
Employment type: B2B contract
Salary: 20,000 Euros gross annually + other benefits

DUTIES AND RESPONSIBILITIES:

• Clean, inspect and prepare complete golf club sets for each rental booking
• Check every set contains the correct clubs, bags and accessories and is presented to a high standard
• Coordinate and carry out equipment deliveries and collections at agreed customer locations
• Manage reservations, scheduling, stock availability and equipment returns
• Respond professionally to customer enquiries, calls and emails, resolving issues promptly
• Track golf sets, identify missing or damaged equipment and maintain accurate records
• Take ownership of the daily workflow, ensuring all orders are ready and delivered on time
• Help improve operational efficiency and the overall customer experience

REQUIREMENTS:

• Excellent spoken and written English
• Strong organisational and time-management skills
• Practical, hands‑on approach, happy to clean, handle and transport golf equipment
• Confident dealing with customers and coordinating multiple daily bookings
• Good computer skills, including email and booking systems
• Reliable, punctual and comfortable working independently
• Full driving licence
• Based in Palma de Mallorca or within reasonable commuting distance
• Flexible during busy golfing and holiday periods
• Comfortable working as a self‑employed contractor, invoicing for services

Advantages

• Spanish language skills
• Knowledge of golf equipment or an interest in golf
• Previous experience in rental operations, tourism, hospitality, logistics or customer service
• Experience with online bookings, social media or digital marketing

BENEFITS:

• Company van supplied
• Responsibility for local operations in one of Europe's popular golf destinations
• Opportunity to work independently and make a real impact on customer satisfaction
• Role within an established international golf rental business
• And many more!