Golf Rentals Ops & Customer Service Coordinator

Cross Border Talents; Palma; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Company van provided

Job summary

Cross Border Talents in Palma de Mallorca, Spain, is seeking an Operations & Customer Service Coordinator for an on-site, B2B contract role. The successful candidate will prepare and manage golf equipment, coordinate deliveries and bookings, and maintain high service standards.

Excellent English, organisational skills, and a hands-on approach are essential. You will operate independently with a company van provided and flexibility during peak golf seasons.

Qualifications

• Excellent spoken and written English.
• Strong organisational and time-management skills.
• Hands-on approach with golf equipment.
• Confident dealing with customers and coordinating bookings.
• Good computer skills including email and booking systems.
• Reliable, punctual and able to work independently.
• Full driving licence.
• Based in Palma de Mallorca or nearby.
• Flexible during busy periods.
• Self-employed contractor, invoicing for services.

Responsibilities

• Prepare golf club sets for each rental booking.
• Check sets contain correct clubs, bags and accessories and look presentable.
• Coordinate equipment deliveries and collections at customer locations.
• Manage reservations, scheduling, stock availability and returns.
• Respond to customer enquiries by calls and emails and resolve issues promptly.
• Track golf sets and maintain records of equipment condition.
• Own daily workflow to ensure orders are ready and delivered on time.
• Help improve operational efficiency and customer experience.

Skills

English

Organization

Time management

Customer handling

Computer skills

Reliability

Punctuality

Driving licence

Self-employed

Location: Palma de Mallorca

Job description

Cross Border Talents in Palma de Mallorca, Spain, is seeking an Operations & Customer Service Coordinator for an on-site, B2B contract role. The successful candidate will prepare and manage golf equipment, coordinate deliveries and bookings, and maintain high service standards.

Excellent English, organisational skills, and a hands-on approach are essential. You will operate independently with a company van provided and flexibility during peak golf seasons.