Operations Coordinator (Part-time, Freelance)

Act Attack; España; Remote; EUR 11,000 - 16,000; Part time

Benefits offered by this job

Fully remote

Flexible hours

Paid one-month trial

Free access to classes

Job summary

Act Attack, an international English-speaking acting and improv school, is seeking an Operations Coordinator. This fully remote, part-time freelance role supports multiple European cities with schedules, course updates, and data management.

You will work with WordPress, Airtable, and Brevo while maintaining friendly, clear communication with students and staff across time zones.

Qualifications

• Fluent English with clear, professional written communication.
• Highly organized, detail-oriented and able to work independently.
• Available 13:00–19:00 CET, Monday–Friday.
• Freelancer registered or able to invoice.

Responsibilities

• Create and manage course schedules across our cities.
• Update courses on our website (WordPress / WooCommerce).
• Coordinate with studios: availability, bookings, confirmations.
• Assign and communicate with teachers.
• Manage data in Airtable and Brevo.
• Keep registration lists and schedules up to date.
• Answer student questions by email and WhatsApp.
• Follow up with tasters to convert to full courses.
• Handle day-to-day admin per our policies.

Skills

Fluent English

Independence

Time management

WordPress

Airtable

Brevo

Tools

WordPress

Airtable

Brevo

Job description

Operations Coordinator (Part-time, Freelance, Remote)

We are Act Attack, an international English-speaking acting and improv school running courses and workshops in cities across Europe, including Barcelona, Madrid, Lisbon, Amsterdam, Berlin, Munich, Brussels, Paris and more.

We're looking for an organised, hands-on Operations Coordinator to become the operational backbone of the school. You'll keep our courses, studios, teachers and students running smoothly across cities. You should already be skilled and ready to start with minimal training.

What you'll be responsible for

Operations

• Creating and managing course schedules across our cities
• Creating and updating courses on our website (WordPress / WooCommerce)
• Coordinating with studios: availability, bookings, confirmations
• Assigning and communicating with teachers
• Managing and organising data in Airtable and Brevo
• Keeping registration lists and schedules up to date

Students and admin (optional)

• Answering student questions by email and WhatsApp, clearly and kindly
• Following up with taster class students so they book a full course
• Adding students to their course WhatsApp groups before the start date
• Handling day-to-day admin following our policies (bookings, changes, refunds)

Community (optional)

• Keeping our Meetup and partner pages updated with current courses
• Helping with local outreach and community groups in our cities when needed

What we're looking for

Required:

• Solid hands-on experience with WordPress (editing pages, creating products, basic troubleshooting)
• Hands-on experience with Airtable
• Hands-on experience with Brevo or a similar CRM / email tool
• Fluent English, with clear, friendly and professional written communication
• Highly organised, detail-oriented and able to work independently
• Available at least between 13:00 and 19:00 Spanish time (CET), Monday to Friday
• Registered as a freelancer (or able to invoice)

Nice to have:

• Experience with WooCommerce
• Experience in operations for a school, events or a multi-location business
• Other European languages
• A real interest in theatre, acting or community building

What we offer

• €10 per hour, around 20 hours per week, with room for more hours and responsibility as we grow
• Fully remote, with occasional in-person meetings in Barcelona
• Flexible hours within the core time above
• A paid 1-month trial, then a long-term collaboration
• Free access to our weekly Act Attack acting and improv classes