Onsite English AI Support Agent — Lisbon (Relocation Paid)

RDN CONS; Barcelona; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Accommodation provided

Competitive salary

Bonus

Meal allowance

Holiday allowances

Health & dental insurance

22 days leave

Training program

Career growth

International team in Lisbon

AI technology exposure

Job summary

RDN CONS is looking for an English-speaking AI Customer Support Agent to join an international team in Lisbon, Portugal. This onsite role includes a fully paid relocation package and permanent accommodation, with opportunities to work on advanced AI technologies and Generative AI products.

You will assist users across channels, troubleshoot issues, and guide customers on product usage while delivering exceptional service in a fast-paced environment.

Qualifications

• Fluent in English, written and spoken.
• Background in IT, tech support or AI welcomed.
• Interest in AI and new technologies.
• Experience in customer service or tech support is a plus.

Responsibilities

• Support customers across multiple channels.
• Handle billing and account enquiries.
• Troubleshoot platform and product issues.
• Guide customers on features and usage.
• Identify issues and provide solutions.
• Maintain a high-quality customer experience in a tech-driven environment.
• Stay up to date with product developments and new features.

Skills

Fluent English

IT knowledge

AI interest

Customer support

Job description

RDN CONS is looking for an English-speaking AI Customer Support Agent to join an international team in Lisbon, Portugal. This onsite role includes a fully paid relocation package and permanent accommodation, with opportunities to work on advanced AI technologies and Generative AI products.

You will assist users across channels, troubleshoot issues, and guide customers on product usage while delivering exceptional service in a fast-paced environment.