Onsite Client Success & Site Operations Manager

PPG; Barcelona; On-site; EUR 60,000 - 90,000; Full time

Job summary

PPG is seeking an Optima Solutions Site Manager in Barcelona to act as the main liaison between PPG and the customer, ensuring clear communication, operational excellence, and high customer satisfaction. You will coordinate cross-functional teams, manage site activities, and drive alignment with customer requirements on site.

The role requires excellent communication, problem-solving, and stakeholder management skills, with advanced English and 100% onsite presence in Barcelona.

Qualifications

• Bachelor's degree in Engineering, Chemistry, Materials Science, Industrial Technology, or related field.
• Strong customer-facing and stakeholder management skills.
• Technical understanding of manufacturing processes, materials, or industrial environments.
• Experience coordinating cross-functional teams and managing priorities.
• Excellent communication and interpersonal skills.
• Advanced English level (written and spoken).
• Valid driver's license and own vehicle.
• Availability to work 100% onsite in Barcelona.

Responsibilities

• Act as the primary point of contact between PPG and the customer.
• Build and maintain strong customer relationships through regular communication and follow-up meetings.
• Coordinate activities between the customer and multiple PPG teams.
• Monitor, track, and drive resolution of product, process, and quality issues.
• Prepare and communicate operational, quality, and performance reports.
• Support product launches, trials, industrialization activities, and material implementation projects.
• Ensure updates and reporting within PPG systems and tools.
• Coordinate logistics with Supply Chain for inventory visibility and material availability.
• Promote and comply with EHS policies and safety standards.
• Lead onsite teams and resources when required.

Skills

Customer-facing

Stakeholder management

Cross-functional coordination

Communication

Problem solving

Decision making

English proficiency

On-site coordination

Education

Bachelor's degree in Engineering, Chemistry, Materials Science, Industrial Technology, or related field

Job description

PPG is seeking an Optima Solutions Site Manager in Barcelona to act as the main liaison between PPG and the customer, ensuring clear communication, operational excellence, and high customer satisfaction. You will coordinate cross-functional teams, manage site activities, and drive alignment with customer requirements on site.

The role requires excellent communication, problem-solving, and stakeholder management skills, with advanced English and 100% onsite presence in Barcelona.