Office Manager

TNS Inc.; Madrid; Presencial; EUR 28.000 - 40.000; Jornada completa

Descripción de la vacante

TNS Inc. in Madrid seeks an enthusiastic Office Administrator with responsibilities spanning general office administration, customer/supplier ledgers, credit control, and invoice management.

You will also provide executive support to the General Manager, coordinate meetings and travel, and maintain accurate records across teams and stakeholders. Ideal candidates will have solid experience in administrative roles, strong organisational skills, and proficiency with MS Office applications.

Formación

• Experience in office administration, accounts administration, customer service, or a related administrative role.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications including Outlook, Word, Excel and Teams.

Responsabilidades

• Provide administrative, finance, and executive support to ensure smooth office operations.
• Manage office administration, customer and supplier ledgers, credit control, and invoice management.
• Provide personal assistant support to the General Manager and coordinate meetings, travel, and diary management.
• Liaise with internal teams, customers, suppliers and external stakeholders to maintain accurate records.
• Support debt recovery, supplier queries, and escalation procedures as required.

Conocimientos

Office administration

Accounts administration

Customer service

Time management

Communication skills

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Descripción del empleo

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!OverviewYou will be responsible for providing administrative, finance, and executive support to ensure the smooth running of the office. The role is responsible for office administration, customer and supplier ledger activities, credit control, invoice management, and providing personal assistant support to the General Manager. Working closely with internal teams, customers, suppliers, and external stakeholders, the successful candidate will maintain accurate records, coordinate documentation, manage office operations, and support the efficient delivery of business and financial processes.ResponsibilitiesGeneral Office AdministrationSupport a range of administrative activities, including maintaining records and updating customer and supplier portals.Prepare, collect, and coordinate documentation for internal teams and external stakeholders.Manage office supplies, inventory, and supplier relationships.Handle incoming and outgoing correspondence, mail, and telephone enquiries.Support the smooth day-to-day operation of the office and contribute to an efficient working environment.Customer LedgerLiaise with the Billing Team and review invoices prior to issue.Support all aspects of credit control and customer account management.Monitor invoice progress to help ensure payment terms are met.Maintain records of customer queries and follow escalation procedures when required.Assist with debt recovery activities.Ensure customer portals are maintained accurately and kept up to date.Liaise with relevant government and regulatory bodies regarding administrative documentation required for customers and suppliers.Supplier LedgerMonitor the processing of approved and unapproved purchase invoices.Manage supplier queries and follow established escalation procedures.Support payment requisition processes for Purchase Orders (POs).Maintain accurate supplier records and assist with resolving invoice-related issues.Executive SupportProvide administrative and personal assistant support to the General Manager.Coordinate meetings, appointments, and diary management activities.Arrange business travel, accommodation, transfers, and itineraries.Prepare documents, coordinate communications, and track follow-up actions to ensure timely completion.QualificationsEssential Skills and ExperienceExperience in office administration, accounts administration, customer service, or a related administrative role.Strong organisational and time management skills.Excellent written and verbal communication skills.Ability to manage multiple priorities and meet deadlines.Strong attention to detail and accuracy.Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams.Ability to work independently and collaboratively within a team.Desirable Skills and ExperienceExperience supporting customer or supplier ledger activities.Knowledge of invoicing, credit control, or accounts payable/receivable processes.Experience providing executive or personal assistant support.Familiarity with finance or ERP systems.If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.