Norwegian speaking Customer Support Agent to Malaga

Top Jobs Abroad; Málaga; Hybrid; EUR 25,000 - 30,000; Full time

Job summary

A leading recruitment agency is looking for a Norwegian speaking Customer Support Agent in Málaga. In this entry-level, full-time role, you will provide support across various channels, ensuring clients receive timely assistance. The position offers a hybrid work environment that combines in-office and remote work, ideal for those eager to develop their customer support skills in a dynamic setting. Candidates should have excellent communication skills and the ability to troubleshoot technical issues.

Qualifications

• Strong communication skills, able to adjust tone based on the client.
• Experience in customer support or related fields is a plus.
• Curiosity and eagerness to learn new systems and technologies.

Responsibilities

• Provide frontline support to clients across multiple systems.
• Respond to inquiries via phone, email, and chat.
• Log and track incidents for efficient resolution.
• Coordinate with internal teams for complex issues.

Skills

Excellent communication

Technical troubleshooting

Flexibility and adaptability

Client-focused

Proactive problem-solving

Job description

Norwegian speaking Customer Support Agent to Malaga

We are looking for a Customer Support Agent to join our client’s operations in Malaga. Start ASAP in this daytime hybrid role (mix of office and remote work).

What you’ll do

• You will provide frontline support and ensure clients get the help they need, working across multiple systems and projects. Your tasks will include
• Providing technical troubleshooting and support for advanced energy storage and smart charging products.
• Responding to customer inquiries via phone, email, and chat, delivering professional, clear, and timely assistance.
• Guiding clients and installers through step-by-step solutions, explaining complex technical issues in an easy-to-understand way.
• Logging, tracking, and following up on incidents to ensure efficient resolution.
• Coordinating with internal teams and other specialists to handle complex issues.
• Supporting clients during high-demand periods and maintaining excellent customer satisfaction.

Who we’re looking for

• Flexible, adaptable, and able to switch between clients and tasks efficiently.
• Self-driven, independent, and confident when handling direct client communication.
• Excellent communicator, able to adjust tone depending on the client or situation.
• Curious, proactive, and eager to take ownership of complex cases.

Working hours & environment

• Hybrid office in Malaga – combination of in-office collaboration and remote work
• Support channels: Phone, Email, Chat
• Opportunity to work with multiple clients, systems, and technical products, gaining broad experience in customer support and incident management

Why this role is exciting

• Develop your problem-solving and customer support skills across multiple industries.
• Be part of a dynamic, supportive team where initiative, curiosity, and independence are valued.
• Perfect for someone who enjoys variety, working with technology, and making a real impact for clients.

Seniority level

Entry level

Employment type

Full-time

Industries

Business Consulting and Services