Norwegian-speaking Customer Service Agent to Málaga

Nordic Jobs Worldwide; Málaga; On-site; EUR 24,000 - 38,000; Full time

Job summary

Nordic Jobs Worldwide seeks a Norwegian-speaking Technical Customer Support Advisor to join our client in sunny Malaga. You will deliver world-class customer service and technical support for a fast-growing startup in the Norwegian market, assisting customers primarily by phone and email and solving technical issues with clarity.

The role emphasizes proactive service, strong troubleshooting skills, and teamwork within a Scandinavian-friendly environment that offers international exposure and

Qualifications

• Experience in communication and customer service.
• Strong technical understanding and troubleshooting skills.
• Comfortable working with computers and digital tools.
• Good organizational and analytical abilities.
• Problem-solving mindset and a service-oriented attitude.
• Team player contributing to a positive environment.
• Knowledge of Microsoft Office.
• Excellent communication in Norwegian and English.
• Based in Spain with work authorization.

Responsibilities

• Provide outstanding customer service and support via phone and email.
• Deliver high-quality solutions through clear communication and troubleshooting.
• Handle confidential information with care and professionalism.
• Maintain high service standards in all interactions.
• Proactively manage customer inquiries and requests.
• Coordinate with customers and installers as needed.
• Perform additional administrative or support-related tasks.

Skills

Customer service

Technical troubleshooting

Norwegian language

English language

Team player

Analytical ability

Microsoft Office

Tools

Microsoft Office

Job description

We’re looking for a Norwegian-speaking Technical Customer Support Advisor to join our clients team in sunny Malaga!

Could this be the opportunity for you?

In this role, you’ll provide world-class customer service and technical support for a fast-growing start-up in the Norwegian market. Your main focus will be to help customers solve their issues and deliver excellent service via phone and email.

Your Responsibilities

• Provide outstanding customer service and support, both individually and as part of a team
• Deliver high-quality solutions through clear communication and analytical troubleshooting, coordinating with customers and installers
• Handle confidential information with care and professionalism
• Maintain a high standard of service and quality in all interactions
• Manage inquiries via phone and email
• Proactively ensure all customer requests are handled efficiently
• Perform additional administrative or support-related tasks as needed

Your Qualifications

• Previous experience in communication and customer service
• Strong technical understanding and troubleshooting skills
• Comfortable working with computers and digital tools
• Good organizational and analytical abilities
• Problem-solving mindset and a genuine service-oriented attitude
• Team player who contributes to a positive and productive environment
• Knowledge of Microsoft Office
• Excellent communication skills in Norwegian and English
• Ability to work efficiently in a fast-paced environment
• You are already living in Spain and have the necessary documents to work here

What Is Offered

• A chance to work for an exciting, fast-growing start-up
• Valuable international experience
• A friendly Scandinavian work environment with great career opportunities
• Flexible working hours – morning and evening shifts, including every other weekend

Does this sound like your dream job?