Norwegian-speaking Customer Support Agent in Málaga, Spain

Next Job Abroad; Málaga; Presencial; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Possibility for performance bonuses

Stability in a growing company

Descripción de la vacante

A dynamic recruitment agency is seeking a Customer Support Representative in Málaga, Spain. The ideal candidate will enjoy helping people and have strong Norwegian language skills. Responsibilities include assisting customers with product onboarding and troubleshooting tech issues. This role offers a competitive salary and performance bonuses, along with a hybrid working arrangement in a supportive environment.

Formación

• Fluent in Norwegian (written & spoken).
• Good level of English for internal communication.
• 1+ year experience in customer service/support.

Responsabilidades

• Help customers with product onboarding and troubleshooting.
• Guide users through software, hardware, and IoT setups.
• Document cases and maintain organized records.

Conocimientos

Fluent in Norwegian

Good level of English

Customer service skills

Problem-solving abilities

Descripción del empleo

Already living in Malaga and ready for something new?

We’re hiring for our client, a fast-growing company working with tech and e-commerce brands & they’re looking for someone who’s not just “good with customers”… but who actually cares.

Responsibilities

• Help customers with everything from product onboarding to troubleshooting tech issues
• Guide users through software, hardware & IoT setups
• Solve tricky cases
• Communicate via phone & email (mostly inbound)
• Document cases and keep things structured

You’ll be happy in this role if you:

• Actually enjoy helping people
• Can stay calm when things get messy
• Like figuring things out
• Prefer a smaller, close-knit team over a huge corporate setup
• Want stability

Requirements

• Fluent in Norwegian (written & spoken)
• Good level of English (internal language)
• Around 1+ year experience in customer service/support
• Already based in Malaga (or very close)
• Comfortable with tech (you don’t need to be an expert, but not afraid of it either)

What you get

• Competitive salary + possibility to earn monthly performance bonuses
• Hybrid setup
• Help with NIE number if needed
• A stable role in a growing company