Norwegian-Speaking Customer Support Specialist

Teleperformance; Barcelona; On-site; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Multicultural environment

Modern office near Glories mall

Initial training and coaching

Job summary

Teleperformance in Barcelona seeks a customer support advisor for Booking. You will listen, identify needs, and mediate between international travellers and accommodations suppliers while delivering high-quality service by email and phone.

Role requires Norwegian (C2) and English (C1) proficiency, strong communication, and solid PC/CRM skills. Fixed schedule with rotating shifts and a long-term contract path. Join a multicultural team and grow in a global services company.

Qualifications

• Fluent in Norwegian and English (written/spoken).
• Excellent communication and interpersonal skills.
• Strong PC skills with Office 365 and CRM databases.
• Problem-solving and solution-driven mindset.
• Positive, motivated mindset and goal-oriented approach.
• Experience in customer service or contact centers preferred.

Responsibilities

• Understand and identify customer needs for Booking platform.
• Listen, respond, and mediate between travellers and accommodations suppliers.
• Provide accurate information via email and phone, following processes.

Skills

Norwegian

English

Communication

Interpersonal skills

Problem solving

Team player

Goal oriented

Open minded

Customer service

Tools

Office 365

CRM databases

Internal platforms

Job description

Teleperformance in Barcelona seeks a customer support advisor for Booking. You will listen, identify needs, and mediate between international travellers and accommodations suppliers while delivering high-quality service by email and phone.

Role requires Norwegian (C2) and English (C1) proficiency, strong communication, and solid PC/CRM skills. Fixed schedule with rotating shifts and a long-term contract path. Join a multicultural team and grow in a global services company.