Multilingual Customer Support Specialists

Savior Artigos Texteis Lda; Barcelona; Presencial; EUR 9200 - 14.000; Jornada completa

Descripción de la vacante

Savior Artigos Texteis Lda in Sofia, Bulgaria, is seeking Customer Service Specialists who can communicate in Arabic, Dutch, German, Norwegian, Slovak or Danish, with English at B2 level. You will assist customers by phone, email or chat and maintain high satisfaction while following project procedures.

Relocation to Sofia is possible for candidates from other countries. This is an international team, offering growth opportunities in a multicultural environment and remote coordination with

Formación

• Fluent/native level in one of the listed languages.
• Good level of English (B2).
• Excellent communication and customer-service skills.
• Comfortable working with computers and digital tools.
• Previous customer service experience is a plus but not mandatory.
• Motivation to work and live in an international environment.

Responsabilidades

• Assist customers by phone, email, or chat
• Handle customer questions and requests professionally
• Provide accurate information and appropriate solutions
• Resolve issues while maintaining a high level of customer satisfaction
• Follow project procedures and quality standards
• Work effectively in an international environment

Conocimientos

Arabic

Dutch

German

Norwegian

Slovak

Danish

Descripción del empleo

Customer Service Specialists – Sofia, Bulgaria

Are you an Arabic, Dutch, German, Norwegian, Slovak, or Danish speaker looking for an international career opportunity?

We are currently hiring Customer Service Specialists to join our teams in Sofia, Bulgaria.

Location

Sofia, Bulgaria

Relocation is possible! If you currently live outside Bulgaria and are interested in moving to Sofia, you are welcome to apply.

Your Responsibilities

• Assist customers by phone, email, or chat
• Handle customer questions and requests professionally
• Provide accurate information and appropriate solutions
• Resolve issues while maintaining a high level of customer satisfaction
• Follow project procedures and quality standards
• Work effectively in an international environment

Requirements

• Fluent/native level in one of the following languages:
• Arabic, Dutch, German, Norwegian, Slovak, or Danish
• Good level of English (B2)
• Excellent communication and customer-service skills
• Comfortable working with computers and digital tools
• Previous customer service experience is a plus, but not mandatory
• Motivation to work and live in an international environment

Relocation to Sofia

You don't currently live in Bulgaria? That's completely fine! We welcome candidates from other countries who are interested in relocating to Sofia and starting an international career in Bulgaria.