Mission-Critical Desktop Support Technician (Secret Clearance)

KBR, Inc.

Madrid

Presencial

EUR 26.000 - 38.000

Jornada completa

Hace 5 días

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Medical benefits

Professional development

Descripción de la vacante

KBR, Inc. is seeking a Desktop Support Technician to provide Tier I/II support in a U.S. Air Force enterprise environment in Spain.

You will ensure reliable operation of mission systems and end-user devices, supporting NIPRNet and base-level IT infrastructure while adhering to Air Force and DoD cybersecurity, asset accountability, and configuration management requirements. The role involves on-site work across Air Force networks, hardware/software troubleshooting, and system imaging using

Formación

Secret clearance (or ability to obtain) required.
CompTIA A+ CE or higher required.
Windows enterprise support experience required.
Knowledge of asset management processes required.

Responsabilidades

Provide on-site desktop, laptop, thin client, printers, and mobile device support across Air Force networks (NIPRNet).
Troubleshoot and resolve hardware, software, and connectivity issues.
Install, configure, and maintain Windows-based systems and approved applications.
Image and deploy systems using MECM/SCCM.
Maintain lifecycle accountability of IT assets per Air Force procedures.
Track assets using AFEMS or ITAMS.
Handle receipt, tagging, issuance, transfer, and disposal of equipment.
Conduct inventory audits and ensure documentation accuracy.
Coordinate repairs, warranties, and refresh cycles.
Ensure data sanitization per NIST 800-88 standards.
Document and track maintenance actions in Remedy.