Configuration Manager

Spektrum; Torrejón de Ardoz; Presencial; EUR 42.000 - 60.000; Jornada completa

Descripción de la vacante

Spektrum in Torrejón de Ardoz, Spain, supports NATO NCIA and its interagency teams with asset and configuration management services. The role focuses on keeping the CMDB accurate for CSU Torrejón and ensuring proper licensing and asset controls within the CSU environment.

The ideal candidate will have SACM ITIL experience, strong IT drawing skills in Visio, and the ability to manage licences and hardware assets across the NATO-related network infrastructure on-site.

Formación

• Practical experience in Service Asset and Configuration Management (SACM) as described in ITIL.
• Practical experience as licence manager.
• Ability to create and edit IT drawings in MS Visio.

Responsabilidades

• Create and maintain the CMDB of CSU Torrejón in support of our customer CAOC TJ.
• CMDB is composed of network diagrams and rack layouts, among other documentation.
• Control mobile phone lines and terminals and act as software licence manager for the CSU.

Conocimientos

SACM ITIL

Licence management

Herramientas

MS Visio

Descripción del empleo

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.

• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004605

Role Duties and Responsibilities

• The IWC will be responsible to create and maintain up to date the CMDB of CSU Torrejón in support of our customer CAOC TJ.
• The CMDB is composed of network diagrams and rack layouts, among other documentation.
• The IWC will be also responsible to control the mobile phone lines and terminals and act as software licence manager for the CSU.

Essential Skills, Experience and Certifications

• Practical experience in Service Asset and Configuration Management activities (SACM) as described in ITIL.
• Practical experience in creating and editing IT drawings in MS Visio.
• Practical experience as licence manager.

Working Location

• Torrejon, Spain

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance