Air Force Desktop Support Technician (Tier I/II)

KBR, Inc.; Sevilla; Presencial; EUR 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Professional training and development

Descripción de la vacante

KBR, Inc. is seeking a Desktop Support Technician to provide Tier I/II support in a U.S. Air Force enterprise environment at Morón Air Base, Spain.

You will support end-user devices, ensure network connectivity on NIPRNet, and adhere to Air Force cybersecurity and asset management requirements. Responsibilities include on-site support for desktops, imaging with MECM/SCCM, asset tracking, data sanitization per NIST 800-88, and coordinating repairs and warranties. U.S.

Formación

• Secret Clearance or ability to obtain.
• CompTIA A+ CE or higher.
• Windows enterprise support experience.
• Knowledge of asset management processes.

Responsabilidades

• Provide on-site desktop support for desktops, laptops, printers, and mobile devices across Air Force networks (NIPRNet).
• Troubleshoot and resolve hardware, software, and connectivity issues.
• Install, configure, and maintain Windows-based systems and approved applications.
• Image and deploy systems using MECM/SCCM.
• Maintain lifecycle accountability of IT assets in compliance with Air Force procedures.
• Track assets using AFEMS or ITAMS.
• Perform receipt, tagging, issuance, transfer, and disposal of equipment.
• Conduct inventory audits and document accuracy.
• Coordinate repairs, warranties, and refresh cycles.
• Ensure proper data sanitization per NIST 800-88.
• Document and track maintenance actions using Remedy.

Conocimientos

Secret Clearance

CompTIA A+ CE

Windows support

Asset management

Descripción del empleo

KBR, Inc. is seeking a Desktop Support Technician to provide Tier I/II support in a U.S. Air Force enterprise environment at Morón Air Base, Spain.

You will support end-user devices, ensure network connectivity on NIPRNet, and adhere to Air Force cybersecurity and asset management requirements. Responsibilities include on-site support for desktops, imaging with MECM/SCCM, asset tracking, data sanitization per NIST 800-88, and coordinating repairs and warranties. U.S.