Membership Growth Associate

Norrsken; Barcelona; Sur place; EUR 35 000 - 52 000; Plein temps

Résumé du poste

Norrsken is seeking a Membership Growth Associate to own growth and curation for Norrsken House and Club memberships in Barcelona. You’ll drive the sales funnel from first inquiry through application to close, and turn funnel data into concrete improvements with the Growth & Partnerships team.

You’ll be the first contact for potential members, represent our mission, and test outbound campaigns, referrals and automation to hit growth targets.

Qualifications

• 1–2 years of experience in sales, growth, or a funnel-driven role.
• Fluency in English and Spanish required; Catalan is a plus.
• Hands-on experience with a sales or application process in CRM tools.

Responsabilités

• Own the membership funnel for Norrsken House and Club memberships from first inquiry to close.
• Analyze funnel data and turn insights into concrete improvements with the Growth & Partnerships team.
• Drive outbound growth activities and experiment with referrals and automation to hit targets.
• Be the first point of contact for prospective members and articulate Norrsken's mission.

Connaissances

Sales funnel

Growth

Data-driven

CRM

Outils

Airtable

Attio

CRM

Description du poste

• As our Membership Growth Associate, you’ll be the owner of growth and curation for Norrsken House (coworking) and Norrsken Club memberships. You’ll report to Julia, Growth & Partnerships Manager, who you’ll work closely on a day-to-day basis
• This is a role that grows with you. You’ll have real scope from day one and receive the necessary support to learn the ropes and eventually take on more of the bigger calls yourself. What matters most is that you’re excited to question how things are done and make this funnel your own
• Run and optimize the membership funnel: You’ll own the sales cycle for Norrsken House and Club memberships, from the first inbound inquiry or House tour through application, negotiation and close, working toward defined sales targets
• You’ll live in the funnel data (tours booked, applications, conversion rates, time to close) and turn insights into concrete improvements. This may look like proposing sharper retargeting campaigns, spotting an opportunity to improve the sales email copy, or making tweaks to the online funnel itself
• Drive growth and outbound activities: Think past the current playbook for how to bring in and curate new members altogether
• This may look like implementing a referral campaign, presenting to potential leads outside Norrsken or exploring a collaboration with an external organization or community. These are bigger, less proven swings, and there will be plenty of room here to make these bold bets
• Manage existing memberships and automate processes: Own the process for any changes to an existing membership (upgrades, downgrades, pauses, cancellations) helping with retention
• Spot the repetitive steps across the membership funnel and drive the work to automate them, partnering with the Tech team and your manager to define what to prioritize
• Be a great first point of contact for Norrsken: Be one of the first people prospective members and external contacts meet at Norrsken, helping them understand what we do, why our community exists and what makes Norrsken different
• You’ll represent our mission and values naturally and confidently, creating a great first experience while helping people find their place in the ecosystem

Are fluent, written and spoken, in English and Spanish. Catalan is a plusAre creative and bold, with a track record, even a small one, of testing new ideas rather than waiting for the next taskAre motivated by Norrsken’s mission of supporting impact entrepreneursHave hands-on experience managing a sales or application process in a tool like Airtable, Attio or similar. The exact tool is not so important, but we’re ideally looking for someone who has worked with a CRM beforeAre excited about the prospect of presenting Norrsken to externals and potential leads. You don’t have to be an expert! But we’re looking for someone who wants to learn how to successfully present and sell in person as wellAre numbers-driven and are genuinely excited about automation: you’re energized by targets, and you use data to decide what to try next with a keen eye for optimising operational processesHave 1 to 2 years of experience in sales, growth, or a funnel-driven role, ideally somewhere that made you obsessive about conversion rates and drop-off pointsIf you’re not sure that you meet all of the requirements for the role, we still encourage you to apply