Meetings & Events Business Solutions Trainee

Radisson-Hotel-Group; Móstoles; Presencial; EUR 7000 - 10.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Up to 53% off stay

30% off for Friends & Family

Discounts on Breakfast, F&B, Spa

Descripción de la vacante

Radisson Hotel Group is offering a Meetings & Events Business Solutions Trainee position in Madrid. This full-time internship focuses on supporting and enhancing M&E systems across Europe, the Middle East, Africa and beyond.

The role emphasizes connectivity-related projects and accurate content management for M&E Club Hotels. The trainee will ensure external platforms reflect up-to-date meeting content, assist with training materials, and support ad-hoc Business Solutions projects while

Formación

• Internship eligibility with an academic institution.
• Hands-on experience or strong interest in Meetings & Events operations.
• Technical curiosity with Sales & Catering systems (e.g., SAP, Opera, TMS for Meetings).
• Comfort working with digital systems and structured content management.
• Excellent communication and training skills across diverse, multicultural teams.
• Strong attention to detail and a proactive, solution-focused mindset.
• Ability to manage multiple priorities and adapt in a fast-paced environment.
• Passion for learning and improving user experience through technology.
• Fluency in English is required; additional languages are a strong plus.

Responsabilidades

• Take ownership of content quality and consistency across third-party RFP and instant booking platforms for M&E Club Hotels.
• Act as a key support in the rollout and management of our connectivity project with 55 external partners.
• Ensure our CRS accurately reflects up-to-date meeting and event-related content from connected portals.
• Support hotel teams in understanding and utilizing connected systems effectively.
• Assist in configuration support for franchise and managed hotels.
• Collaborate with internal teams to develop user-friendly training and reference materials.
• Provide occasional support to other Business Solutions initiatives on a project basis.

Conocimientos

Content management

Communication skills

Detail oriented

Tech-savvy

English fluency

Educación

Internship with academic institution

Herramientas

SAP

Opera

TMS for Meetings

Descripción del empleo

Meetings & Events Business Solutions Trainee

• Full-time

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

As a Meetings & Events Business Solutions Trainee, you’ll play a vital role in empowering our MICE teams across our Leased, Managed, and Franchise Hotels by supporting and enhancing our Meetings & Events (M&E) systems and tools.

This is a global role, working across multiple markets and regions, supporting hotel teams from Europe to the Middle East, Africa, and beyond.

It’s an exciting opportunity to improve efficiency, drive digital transformation, and support data-driven decision-making across our global hotel portfolio — with a primary focus on Connectivity-related projects.

Your Key Focus: Connectivity Projects

We are currently onboarding 55 external partners that will be able to send RFPs and instant bookings directly into our Central Reservation System (CRS).

As a trainee, your main responsibility will be to ensure that all content on these external platforms is accurate, complete, and centrally managed for our M&E Club Hotels — Radisson hotels where Meetings & Events are supported through a centralised model.

This role requires a detail-oriented and tech-savvy mindset, as you’ll help ensure seamless, professional representation of our hotels across all connected portals.

While connectivity-related work will be your key focus, you may also support the Business Solutions team on ad-hoc projects, depending on business priorities and system-related needs.

What You’ll Be Doing

• Take ownership of content quality and consistency across third-party RFP and instant booking platforms for M&E Club Hotels.
• Act as a key support in the rollout and management of our connectivity project with 55 external partners.
• Ensure our CRS accurately reflects up-to-date meeting and event-related content from connected portals.
• Support hotel teams in understanding and utilizing connected systems effectively.
• Assist in configuration support for franchise and managed hotels.
• Collaborate with internal teams to develop user-friendly training and reference materials.
• Provide occasional support to other Business Solutions initiatives on a project basis.

Duration: 6 months (preferably, with possibility of extending to 1 year)

• Being eligible to sign an internship agreement with an academic institution.
• Hands‑on experience or strong interest in Meetings & Events operations within hospitality.
• Technical curiosity with Sales & Catering systems (e.g., SAP, Opera, TMS for Meetings).
• Comfort working with digital systems and structured content management.
• Excellent communication and training skills across diverse, multicultural teams.
• Strong attention to detail and a proactive, solution-focused mindset.
• Ability to manage multiple priorities and adapt in a fast-paced environment.
• Passion for learning and improving user experience through technology.
• Fluency in English is required; additional languages are a strong plus due to the international scope of the role.

Ready to Make an Impact?

If you’re passionate about content, connectivity, and improving Meetings & Events experiences through technology — and you're excited to support hotels globally — we’d love to hear from you!

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

The description of functions is merely indicative and not exhaustive. Accordingly, the student shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.

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