Meeting & Events Trainee

Radisson Hotel Group; Madrid; Presencial; EUR 6700 - 10.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Up to 53% hotel discount for you at 1,

30% discount for friends & family

Exclusive breakfast, food & beverage,–

Descripción de la vacante

Radisson Hotel Group seeks a Group Meeting & Events Consultant Trainee to join our Cluster team. You will support the M&E function, handling enquiries and guiding them through to signed contracts while driving cross-selling opportunities.

You’ll work with colleagues to enhance client satisfaction, deliver exceptional service, and build your knowledge in a fast-paced hospitality environment. This internship offers hands-on experience and growth.

Formación

• Eligibility to sign an internship agreement with an academic institution.
• Ability to adapt to changing service environments.
• Fluent in English and Spanish; French would be considered a plus.

Responsabilidades

• Respond to enquiries within RHG standards and deliver high-quality client experience.
• Complete enquiry process to contract stage using RHG tools.
• Contribute to inbound/outbound enquiries and cross-sell opportunities.
• Collaborate with colleagues to maximize client satisfaction and resolve issues.
• Develop skills within meetings & events aligned with growth culture.

Conocimientos

Fluent English

Fluent Spanish

French a plus

Educación

Eligibility to sign internship agreement

Descripción del empleo

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you passionate, Sales driven and able to contribute to a Cluster office and deliver results? Why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!

Our Cluster Meeting & Events Team are the leaders in creating a memorable experience from Enquiry to Delivery. As Group, M&E Consultant Trainee, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Key Responsibilities:

• Ensure all enquiries are answered to RHG standard within the agreed time frame, where all aspects of the client and guest experience are delivered to the highest levels, ensuring company standards are attained and adhered to.
• Completing the agreed enquiry process through to signed contract stage, ensuring that all RHG tools are used to maximize conversion and sales opportunities.
• Participate in the conversion of inbound ES and outbound enquiries (where applicable) across all platforms. Contributing a sales hungry culture within the team to capture all available opportunities for the Radisson Hotel Group. Proactively always look for new opportunities and cross sell.
• Collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and builds own skills, knowledge and experience at every opportunity within the meetings & events department, which aligns with the culture of growth, development and performance expected by the company.

Qualifications

• - Eligibility to sign an internship agreement with an academic institution
• - Ability to adapt to changing service environments
• - Good at building strong relationships with existing clients and accounts
• - Creativity to produce a pro-active sales culture environment
• - Pro-active with a hands-on approach
• - Passion for the hospitality industry
• - Ability to manage work ensuring that tasks assigned are delivered
• - Fluent in both English and Spanish; French would be considered a plus

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

Guaranteed minimum of 30% off for your Friends & Family

Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

The description of functions is merely indicative and not exhaustive. Accordingly, the trainee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.