Meeting Planner Health Science Experience

American Express Global Business Travel; Madrid; Presencial; EUR 28.000 - 42.000; Jornada completa

Descripción de la vacante

American Express Global Business Travel is seeking an Event Planner in Madrid to work with clients and deliver meeting programs from contract execution to final billing, while providing outstanding service.

You will coordinate logistics, manage vendors, oversee contracts, control costs, and support online registration using Cvent.

The role requires excellent communication, organization, and the ability to travel up to 25% domestically and internationally.

Formación

• Health Science Experience
• Proven proficiency in Microsoft Office suite
• Attention to detail and problem-solving skills
• A quick learner with the ability to use technology tools
• Excellent written and verbal communication skills
• Strong customer service skills and positive demeanor
• Time management, prioritization, and organizational skills
• Agile and adaptable to changes
• Ability to work independently and as part of a collaborative team within a virtual environment
• Flexibility to travel internationally and domestically up to 25% of the time

Responsabilidades

• Coordinate and implement program logistics to achieve impact
• Research and manage vendor relationships, selecting high-quality vendors
• Ensure supplier contracts protect Amex GBT and clients legally
• Lead program costs management, identify savings, review invoices, and handle payments
• Determine online registration needs and help attendees with a user-friendly site
• Coordinate venue logistics, monitor vendor performance, support event staff
• Conduct post-event debriefs and provide full briefing reports
• Develop service recovery plans and drive improvement goals
• Develop knowledge of technology/ software solutions (Cvent)

Conocimientos

Event planning

Vendor management

Communication

Time management

Herramientas

Cvent

Microsoft Office

Descripción del empleo

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are looking for a resourceful individual to join our Event Planning team! As an Event Planner, you will work closely with clients to understand and deliver on their meeting program goals. In collaboration with your team, you will lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.

What You'll Do

• Coordinate and implement program logistics to achieve impact
• Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
• Ensure supplier contracts are legally protective of both Amex GBT and client
• Lead on managing program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
• Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
• Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
• Conduct program debrief with client and provide full briefing report post event
• Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
• Develop and maintain knowledge of technology and/or software solutions (Cvent)

What We're Looking For

• Health Science Experience
• Proven proficiency in Microsoft Office suite
• Attention to detail and problem-solving skills
• A quick learner with the ability to use technology tools
• Excellent written and verbal communication skills
• Strong customer service skills and positive demeanor
• Time management, prioritization, and organizational skills
• Agile and adaptable to changes
• Ability to work independently and as part of a collaborative team within a virtual environment
• Flexibility to travel internationally and domestically up to 25% of the time

Location Madrid, Spain

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do.

• These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.

For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.