Mandarin-Speaking Luxury Sales Ambassador

Burberry; Barcelona; On-site; EUR 21,000 - 27,000; Full time

Job summary

Burberry La Roca Village is hiring a Mandarin-speaking Sales Associate on a full-time, permanent basis. As a brand ambassador, you will create memorable experiences for a global clientèle, delivering exceptional service and building meaningful customer relationships, contributing to the store’s commercial success and Burberry’s customer experience.

You will engage with Mandarin-speaking clients, apply product knowledge, and support sales goals in a fast-paced luxury setting, while maintaining

Qualifications

• Experience in a customer-facing retail or luxury retail environment.
• Fluent Mandarin and intermediate Spanish and English.
• Passion for delivering exceptional customer service.

Responsibilities

• Deliver an exceptional customer experience that reflects Burberry’s luxury standards & values.
• Build and maintain relationships with local and international clients, including Mandarin-speaking customers.
• Identify client needs and provide personalised styling and product recommendations.
• Support achievement of store sales goals through outstanding service and engagement.
• Maintain excellent product knowledge across all categories and communicate craftsmanship behind collections.
• Contribute to a welcoming, organised and visually appealing store environment.

Skills

Mandarin

Spanish

English

Job description

Burberry La Roca Village is hiring a Mandarin-speaking Sales Associate on a full-time, permanent basis. As a brand ambassador, you will create memorable experiences for a global clientèle, delivering exceptional service and building meaningful customer relationships, contributing to the store’s commercial success and Burberry’s customer experience.

You will engage with Mandarin-speaking clients, apply product knowledge, and support sales goals in a fast-paced luxury setting, while maintaining