Madrid Data Center Operations Lead — Deputy Manager

Global Data Centers Americas, Inc.; Madrid; On-site; EUR 70,000 - 100,000; Full time

Job summary

NTT Global Data Centers in Madrid seeks a Deputy Data Center Operations Manager to support the Site Manager in leading safe, reliable and efficient MAD1 data center operations. You will oversee technical operations, people leadership and budget awareness, ensuring compliance and continuous improvement.

You will deputize for the Site Manager, coordinate maintenance, manage the Facility Management team and drive health and safety, reliability and performance across the data center with a hands-on,

Qualifications

• Engineering degree or comparable technical qualification or relevant experience.
• Several years of experience in technical operations, facility management or similar operational environment.
• Proven leadership and people management of technical teams.
• Knowledge of Spanish employment, health and safety, environmental and operational regulations.
• Strong customer and service orientation.
• Structured, analytical, solution-focused approach.
• Confidence in decision-making and prioritising.
• Strong communication and stakeholder-management skills.
• Business-fluent Spanish and English (written and spoken).
• Hands-on, collaborative leadership style.

Responsibilities

• Support the Site Manager in leading safe, reliable and efficient operation of the MAD1 data center.
• Assume functional and disciplinary leadership for the Facility Management team.
• Deputize for the Site Manager during periods of absence.
• Ensure compliance with Data Center Operations processes, KPIs and local legislation.
• Oversee maintenance of critical equipment and security systems.
• Coordinate maintenance activities and provide technical supervision as needed.
• Manage employee training, drills and competency development.
• Promote a strong health and safety culture in line with regulations.
• Coordinate projects and handovers of new or expanded spaces.
• Support CAPEX and OPEX planning, cost control and resource allocation.
• Coordinate customer audits and follow-up actions.
• Drive standardization and automation of reporting.
• Support Quality Management and certifications.

Skills

Leadership

Operations management

Project coordination

Process improvement

Bilingual (Spanish/English)

Communication

Negotiation

Analytical thinking

Stakeholder management

Education

Engineering degree or equivalent

Job description

NTT Global Data Centers in Madrid seeks a Deputy Data Center Operations Manager to support the Site Manager in leading safe, reliable and efficient MAD1 data center operations. You will oversee technical operations, people leadership and budget awareness, ensuring compliance and continuous improvement.

You will deputize for the Site Manager, coordinate maintenance, manage the Facility Management team and drive health and safety, reliability and performance across the data center with a hands-on,