Deputy Data Center Operations Manager

NTT Global Data Centers MAD1, S.L.; Madrid; On-site; EUR 85,000 - 100,000; Full time

Job summary

NTT Global Data Centers MAD1, S.L. seeks an experienced Deputy Data Center Operations Manager for its MAD1 site in Madrid.

You will collaborate with the Site Manager to ensure safe, reliable and efficient operations, leading the Facility Management team and representing the Site Manager when needed. You will manage regulatory compliance, training, project coordination and optimization initiatives to improve performance and safety across the data center, while supporting CAPEX and OPEX planning

Qualifications

• Degree in engineering or comparable technical qualification or equivalent professional experience.
• Several years of experience in technical operations, facility management or similar environments.
• Proven leadership experience with managing technical teams.
• Experience in operations management, project coordination and process improvement.
• Knowledge of applicable Spanish employment, health and safety, environmental and operational regulations.
• Strong customer and service orientation; structured, analytical and solution-focused.

Responsibilities

• Support the Site Manager in leading safe, reliable and efficient operation of the MAD1 data center.
• Lead the Facility Management team and deputize for the Site Manager during absences.
• Ensure compliance with Data Center Operations processes, KPIs and local regulations.
• Oversee maintenance of critical equipment and security systems; supervise technical activities.
• Coordinate maintenance work and provide technical supervision where needed.
• Manage employee training, drills and competency development; promote a health and safety culture.
• Coordinate projects and handovers for new or expanded spaces; support CAPEX/OPEX planning.
• Coordinate customer audits and ensure effective follow-up of actions; drive reporting standardization and automation.

Skills

Leadership experience

Operations management

Stakeholder management

Bilingual English/Spanish

Regulatory knowledge

Problem solving

Education

Engineering degree or technical qualification

Job description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

As Deputy Data Center Operations Manager, you will be a key member of our Site Operations Management Team at our MAD1 data center in Madrid. Working closely with the Site Manager, you will help lead the safe, reliable and efficient operation of the site. You will combine technical operations, people leadership and business management responsibilities while supporting the continued development of the site and its teams. You will also act on behalf of the Site Manager during periods of absence, making this an excellent opportunity for an experienced operations leader ready to take the next step in their career.

What we are looking for

• A degree in engineering or a comparable technical qualification, or equivalent relevant professional experience
• Several years of experience in technical operations, facility management, critical infrastructure or a comparable operational environment
• Proven leadership experience, including responsibility for developing and managing technical teams
• Experience in operations management, project coordination and process improvement
• Knowledge of applicable Spanish employment, health and safety, environmental and operational regulations
• Strong customer and service orientation
• A structured, analytical and solution-focused approach
• Confidence in making decisions and managing competing operational priorities
• Strong communication, stakeholder-management and negotiation skills
• Business-fluent Spanish and English, both written and spoken
• A hands-on, collaborative and accountable leadership style

What you will do

• Support the Site Manager in leading the safe, reliable and efficient operation of the MAD1 data center
• Assume functional and disciplinary leadership responsibility for the Facility Management team
• Deputize for the Site Manager during periods of absence
• Ensure compliance with Data Center Operations processes, KPIs and applicable local legislation
• Oversee the maintenance of critical technical equipment and security systems
• Coordinate maintenance activities and provide technical supervision where required
• Manage employee training, operational drills and competency development
• Develop and promote a strong health and safety culture in line with Spanish regulatory requirements
• Coordinate projects, including the operational handover of new or expanded data center spaces
• Support CAPEX and OPEX planning, cost control and resource allocation
• Coordinate customer audits and ensure effective follow-up of identified actions
• Drive the standardization and automation of customer and operational reporting
• Support Quality Management in maintaining relevant certifications
• Co-manage external service providers, including security and technical partners
• Contribute to operational improvement initiatives across the site and wider regional organization

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI‑ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe. We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever-changing world. Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day. By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world. Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone – clients, employees, investors, partners, and communities.