Deputy Data Center Operations Manager

NTT Global Data Centers Americas, Inc.; Comunidad de Madrid; On-site; EUR 60,000 - 90,000; Full time

Job summary

NTT Global Data Centers is seeking a Deputy Data Center Operations Manager for the MAD1 site in Madrid. You will support the Site Manager in delivering safe, reliable, and efficient operations, leading the Facility Management team and coordinating maintenance and projects.

You will rely on your engineering background and leadership to manage compliance with local regulations, drive cost control, and foster a strong health and safety culture, while communicating effectively in Spanish and English

Qualifications

• Bachelor's degree or higher in engineering or an equivalent technical field.
• Several years in technical operations, facility management or critical infrastructure.
• Proven leadership and experience developing technical teams.
• Strong knowledge of Spanish safety, environmental and operational regulations.
• Fluent in Spanish and English.

Responsibilities

• Support Site Manager in the safe, reliable operation of the MAD1 data center.
• Lead the Facility Management team functionally and disciplinarily.
• Ensure compliance with Data Center Operations processes and local regulations.
• Oversee maintenance of critical equipment and security systems.
• Coordinate projects and handovers for new or expanded data center spaces.
• Drive standardization of reporting and coordinate customer audits and follow-ups.
• Contribute to CAPEX and OPEX planning and cost control.

Skills

Leadership

Operations management

Facility management

Project coordination

Regulatory compliance

Bilingual Spanish/English

Stakeholder management

Analytical skills

Education

Engineering degree

Job description

Make an impact at NTT Global Data CentersJoin NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.Your role at a glanceAs Deputy Data Center Operations Manager, you will be a key member of our Site Operations Management Team at our MAD1 data center in Madrid.Working closely with the Site Manager, you will help lead the safe, reliable and efficient operation of the site. You will combine technical operations, people leadership and business management responsibilities while supporting the continued development of the site and its teams.You will also act on behalf of the Site Manager during periods of absence, making this an excellent opportunity for an experienced operations leader ready to take the next step in their career.What we are looking forA degree in engineering or a comparable technical qualification, or equivalent relevant professional experienceSeveral years of experience in technical operations, facility management, critical infrastructure or a comparable operational environmentProven leadership experience, including responsibility for developing and managing technical teamsExperience in operations management, project coordination and process improvementKnowledge of applicable Spanish employment, health and safety, environmental and operational regulationsStrong customer and service orientationA structured, analytical and solution-focused approachConfidence in making decisions and managing competing operational prioritiesStrong communication, stakeholder-management and negotiation skillsBusiness-fluent Spanish and English , both written and spokenA hands-on, collaborative and accountable leadership styleWhat you will doSupport the Site Manager in leading the safe, reliable and efficient operation of the MAD1 data centerAssume functional and disciplinary leadership responsibility for the Facility Management teamDeputize for the Site Manager during periods of absenceEnsure compliance with Data Center Operations processes, KPIs and applicable local legislationOversee the maintenance of critical technical equipment and security systemsCoordinate maintenance activities and provide technical supervision where requiredManage employee training, operational drills and competency developmentDevelop and promote a strong health and safety culture in line with Spanish regulatory requirementsCoordinate projects, including the operational handover of new or expanded data center spacesSupport CAPEX and OPEX planning, cost control and resource allocationCoordinate customer audits and ensure effective follow-up of identified actionsDrive the standardization and automation of customer and operational reportingSupport Quality Management in maintaining relevant certificationsCo-manage external service providers, including security and technical partnersContribute to operational improvement initiatives across the site and wider regional organizationWho we areAs the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.