Deputy Data Center Operations Manager

Global Data Centers Americas, Inc.; Madrid; On-site; EUR 70,000 - 100,000; Full time

Job summary

NTT Global Data Centers in Madrid seeks a Deputy Data Center Operations Manager to support the Site Manager in leading safe, reliable and efficient MAD1 data center operations. You will oversee technical operations, people leadership and budget awareness, ensuring compliance and continuous improvement.

You will deputize for the Site Manager, coordinate maintenance, manage the Facility Management team and drive health and safety, reliability and performance across the data center with a hands-on,

Qualifications

• Engineering degree or comparable technical qualification or relevant experience.
• Several years of experience in technical operations, facility management or similar operational environment.
• Proven leadership and people management of technical teams.
• Knowledge of Spanish employment, health and safety, environmental and operational regulations.
• Strong customer and service orientation.
• Structured, analytical, solution-focused approach.
• Confidence in decision-making and prioritising.
• Strong communication and stakeholder-management skills.
• Business-fluent Spanish and English (written and spoken).
• Hands-on, collaborative leadership style.

Responsibilities

• Support the Site Manager in leading safe, reliable and efficient operation of the MAD1 data center.
• Assume functional and disciplinary leadership for the Facility Management team.
• Deputize for the Site Manager during periods of absence.
• Ensure compliance with Data Center Operations processes, KPIs and local legislation.
• Oversee maintenance of critical equipment and security systems.
• Coordinate maintenance activities and provide technical supervision as needed.
• Manage employee training, drills and competency development.
• Promote a strong health and safety culture in line with regulations.
• Coordinate projects and handovers of new or expanded spaces.
• Support CAPEX and OPEX planning, cost control and resource allocation.
• Coordinate customer audits and follow-up actions.
• Drive standardization and automation of reporting.
• Support Quality Management and certifications.

Skills

Leadership

Operations management

Project coordination

Process improvement

Bilingual (Spanish/English)

Communication

Negotiation

Analytical thinking

Stakeholder management

Education

Engineering degree or equivalent

Job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

As Deputy Data Center Operations Manager, you will be a key member of our Site Operations Management Team at our MAD1 data center in Madrid.

Working closely with the Site Manager, you will help lead the safe, reliable and efficient operation of the site. You will combine technical operations, people leadership and business management responsibilities while supporting the continued development of the site and its teams.

You will also act on behalf of the Site Manager during periods of absence, making this an excellent opportunity for an experienced operations leader ready to take the next step in their career.

What we are looking for

• A degree in engineering or a comparable technical qualification, or equivalent relevant professional experience
• Several years of experience in technical operations, facility management, critical infrastructure or a comparable operational environment
• Proven leadership experience, including responsibility for developing and managing technical teams
• Experience in operations management, project coordination and process improvementKnowledge of applicable Spanish employment, health and safety, environmental and operational regulations
• Strong customer and service orientation
• A structured, analytical and solution-focused approach
• Confidence in making decisions and managing competing operational priorities
• Strong communication, stakeholder-management and negotiation skills
• Business-fluent Spanish and English , both written and spoken
• A hands-on, collaborative and accountable leadership style

What you will do

• Support the Site Manager in leading the safe, reliable and efficient operation of the MAD1 data center
• Assume functional and disciplinary leadership responsibility for the Facility Management team
• Deputize for the Site Manager during periods of absence
• Ensure compliance with Data Center Operations processes, KPIs and applicable local legislation
• Oversee the maintenance of critical technical equipment and security systems
• Coordinate maintenance activities and provide technical supervision where required
• Manage employee training, operational drills and competency development
• Develop and promote a strong health and safety culture in line with Spanish regulatory requirements
• Coordinate projects, including the operational handover of new or expanded data center spaces
• Support CAPEX and OPEX planning, cost control and resource allocation
• Coordinate customer audits and ensure effective follow-up of identified actions
• Drive the standardization and automation of customer and operational reporting
• Support Quality Management in maintaining relevant certifications
• Co-manage external service providers, including security and technical partners
• Contribute to operational improvement initiatives across the site and wider regional organization

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.