Madrid-Based Head of Workshop Network & Maintenance

TCR International; Madrid; On-site; EUR 120,000 - 160,000; Full time

Job summary

TCR Group, a global leader in Airport Ground Support Equipment Services, seeks a General Manager to lead Metssa, our repair and maintenance JV in Spain, based in Madrid. You will oversee 10+ workshops and about 135 technicians, reporting to the Regional Director Spain, Portugal & Italy.

Focus on day-to-day operations, people management, and building a high-performing, safety-focused culture while maintaining strong customer relationships and coordinating with unions.

Qualifications

• Engineering background with workshop or maintenance experience.
• 5–8 years of relevant experience in industrial/technical maintenance.
• Ability to manage unions/employee representatives or readiness to take this on.
• Natural people manager comfortable with shop floor and customer interactions.
• Fluent Spanish and English communication.

Responsibilities

• Lead the workshop network across all sites, including managers and administrative teams.
• Build team stability through training, onboarding and retention strategies.
• Manage people and unions as the primary point of contact across sites.
• Standardise operations and procedures, ensuring consistency across workshops.
• Drive safety performance and collaborate with central purchasing.
• Manage customer relationships, SLA discussions and service quality.

Skills

Workshop management

People management

Unions liaison

Operations leadership

Bilingual Spanish/English

Education

Engineering background

Tools

SAP environment

Job description

TCR Group, a global leader in Airport Ground Support Equipment Services, seeks a General Manager to lead Metssa, our repair and maintenance JV in Spain, based in Madrid. You will oversee 10+ workshops and about 135 technicians, reporting to the Regional Director Spain, Portugal & Italy.

Focus on day-to-day operations, people management, and building a high-performing, safety-focused culture while maintaining strong customer relationships and coordinating with unions.