Luxury Spa Supervisor – Lead Prestigious Wellness

The Ritz-Carlton Tenerife, Abama; Islas Canarias; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13th/14th month salary

Travel/employee discounts

Meal benefits

Worldwide hotel discounts

Healthcare & wellness benefits

Descripción de la vacante

The Ritz-Carlton Tenerife, Abama seeks a Spa Supervisor to lead daily spa operations, ensure exceptional guest experiences, and mentor a high-performing wellness team. You will manage appointments, promote treatments and retail, and coordinate with engineering and other departments to uphold Ritz-Carlton standards.

Candidates should have 2+ years in luxury spa/hospitality, strong leadership, and fluent Spanish/English.

Formación

• Minimum of 2 years in Spa or luxury hospitality environment.
• Knowledge of spa operations, scheduling, guest service, and wellness standards.
• Ability to lead, coach, and develop team members.
• Fluency in Spanish and English; additional languages an asset.

Responsabilidades

• Inform employees of hotel information, policies, and communications.
• Respond to guest inquiries regarding Spa services and products.
• Verify guest information and confirm scheduled treatments.
• Oversee daily appointment schedule and bookings flow.
• Promote Spa services and retail products to support revenue.
• Coordinate maintenance needs with Engineering and manage supplies.
• Support recruitment, onboarding, training, and scheduling.
• Lead by example, uphold quality standards and guest service.

Conocimientos

Spa operations knowledge

Leadership ability

Guest service focus

Sales upselling

Communication skills

Multilingual Spanish/English

Team development

Educación

High School Diploma

Herramientas

Microsoft Office

Spa reservation system

Descripción del empleo

The Ritz-Carlton Tenerife, Abama seeks a Spa Supervisor to lead daily spa operations, ensure exceptional guest experiences, and mentor a high-performing wellness team. You will manage appointments, promote treatments and retail, and coordinate with engineering and other departments to uphold Ritz-Carlton standards.

Candidates should have 2+ years in luxury spa/hospitality, strong leadership, and fluent Spanish/English.