Luxury Sales Associate: VIP Clients & Brand Experience

Prada Group; Barcelona; On-site; EUR 21,000 - 30,000; Full time

Job summary

The Prada Group in Barcelona is seeking a Sales Associate to join our team. You will build relationships with customers and maximize sales, while maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.

You will support CRM, events and in-store promotions, work with VIP clients, and help keep stock, visual merchandising and policies in line with Prada Group standards in Barcelona.

Qualifications

• 0-2 years’ experience in luxury retail (retail experience preferred).
• Computer skills including retail POS, Word, Excel and email.

Responsibilities

• Build relationships with customers and maximize sales.
• Achieve sales targets with management team.
• Increase brand and product knowledge.
• Master selling skills to satisfy customer needs.
• Promote the Retail Excellence Program with clients and staff.
• Develop partnerships with clients and management through effective communication.
• Deliver the Versace customer experience and elevate service.
• Drive sales through delivering an elevated in-store experience.
• Capture customer data and participate in CRM activities.
• Organize in-store and promotional events.
• Support stock, backroom, and visual merchandising standards.

Skills

Retail experience

Customer service

Communication

Tools

Retail POS system

Word

Excel

Email

Job description

The Prada Group in Barcelona is seeking a Sales Associate to join our team. You will build relationships with customers and maximize sales, while maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.

You will support CRM, events and in-store promotions, work with VIP clients, and help keep stock, visual merchandising and policies in line with Prada Group standards in Barcelona.