Sales Associate - Barcelona P. de Gracia

Versace; Barcelona; In loco; EUR 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

Versace seeks a Sales Associate to join our Barcelona store. You will build relationships with customers, maximize sales opportunities, and maintain the store's image, product presentation, and operations to deliver the Versace customer experience.

Ideal candidates have 2+ years in luxury retail, strong communication skills, and a proactive, results-driven mindset. An entrepreneurial spirit and excellence in service are highly valued in this role.

Competenze

• 2+ years of experience in luxury retail is preferred.
• Proficient computer skills include retail POS, Word, Excel and email.
• Strong communication and customer service orientation.
• Entrepreneurial mindset with ability to drive results.

Mansioni

• Build relationships with clients and manage VIP clientele to drive sales.
• Aim to maximize sales opportunities across all product categories.
• Deliver the Versace customer experience and maintain store standards in image and operations.
• Capture customer data and participate in in-store events and promotions.
• Collaborate with management to achieve sales targets and promote retail excellence.

Conoscenze

Client relationship management

Sales excellence

Customer service

Communication skills

Strumenti

Retail POS system

Microsoft Word

Microsoft Excel

Email

Descrizione del lavoro

WHY WORK FOR VERSACE

Founded by Gianni Versace in 1978, Versace is built on the principle of freedom - empowering fearless self-expression through every touchpoint, from fashion, interiors, fragrance, hospitality and more. Its fierce spirit of independence and progressivism fuels its relationships with the world's most influential figures, positioning Versace at the heart of culture. To own and wear Versace is to embrace a life without inhibition, without prejudice, accepting of deeply human truths and contradictions: a desire for classicism and innovative Italian artisanship, strength and sensuality, quietude and the volume raised to max. It is a luxury Italian vision with deeply Mediterranean values, committed to uncompromising quality in its designs for a complete life.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.

Business Development & Client Management

• Partner with management team to strategically achieve sales targets
• Strive to always increase brand and product knowledge
• Master selling skills to satisfy customer needs
• Take action to maximize the sales opportunity on all categories
• Embrace and promote our Retail Excellence Program with both clients and staff
• Build strong partnerships with clients, peers, and management through effective communication
• Ensure superlative customer service standards, to meet customer expectations
• Act as brand ambassador to build relationships with new customers and VIP clientele
• Deliver the ultimate Versace experience to increase customer loyalty
• Drive results through delivering an elevated customer experience both during and after sale service

CRMCapture

• Capture customer data all the time
• Proactively take possible actions to maintain a long-term relationship with customers
• Participate in the organization of In-store & Promotional events
• Implement and manage the boutique's community outreach program to maintain active social relationships with clients

Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
• Remain in compliance with operational and company policies and procedures
• Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

YOU'LL NEED TO HAVE 2 + years' experience in retail - luxury experience preferred Computer skills to include operation of retail sales system, Word, Excel and email

WE'D LOVE TO SEE

• An entrepreneur with the ability to drive results
• Well connected with a strong ability to engage
• Elevated customer service skills; a true fashion expert with a passion for sales
• Exceptional verbal and written communication skills
• A positive, outgoing, high-energy personality able to thrive within a high paced environment

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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